Patient Ambassador (Dental Implant Sales Specialist)

Available locations: Monroe, NJ

Are you passionate about helping others transform their lives and regain confidence through better health? Join a growing team of professionals dedicated to delivering a world-class patient experience in dental implant care. We are seeking a motivated and empathetic  sales consultant  to guide patients through the life-changing journey of receiving dental implants.

This role blends consultative sales with compassionate care, ensuring patients are fully informed, financially supported, and confident every step of the way.

Key Responsibilities

• Lead the Sales Process : Guide patients through a consultative, empathetic sales experience for advanced dental procedures, including All-on-Four implants.
• Patient Education : Clearly explain treatment options to help patients make informed decisions.
• Follow-Up : Conduct ongoing communication to keep patients engaged and supported.
• Customize Payment Plans : Build financing options tailored to individual patient needs.
• Lead Generation : Engage in outbound outreach, community events, and referral networking to grow patient volume.
• Cross-Functional Collaboration : Work closely with clinical and administrative teams to ensure seamless care transitions.
• Foster Referrals : Build long-term relationships with patients to encourage word-of-mouth referrals.
• Support the Team : Contribute to team goals and assist with additional duties as needed.

What We’re Looking For

• 2+ years of experience in sales, preferably in consultative or direct-to-consumer roles
• Dental background is a plus!
• Strong communication, listening, and interpersonal skills
• A confident, professional demeanor with the ability to build rapport quickly
• Highly self-motivated and goal-oriented
• Excellent follow-up and organizational abilities
• Experience using a CRM or contact tracking system
• Bachelor’s degree preferred, but not required

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Smart Arches values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged. Smart Arches is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. Smart Arches is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.