Medical Assistant 2
- Greet and escort patients to treatment rooms; ensure comfort and prepare feet for physician exam
- Obtain and document vitals, medical history, medications, allergies, and treatment updates in the EMR
- Prep for and assist with injections, wart treatments, nail procedures, P&A, and in-office surgical procedures
- Apply adhesive pads, DME, and strappings as directed; dispense and explain use of medical equipment
- Perform and process X-rays and digital radiography
- Smooth/debride nails or calluses using electric grinder (nail care patients); vacuum debris
- Measure and fit patients for diabetic shoes and heat-mold inserts
- Prepare, label, and submit lab specimens with required paperwork; coordinate pickups with labs
- Clean, wrap, and autoclave instruments; change cold sterile solutions monthly
- Replenish exam room and supply inventory daily
- Assist with minor surgeries including room prep, sterile field maintenance, and instrument handling
- Post-op responsibilities include dressing changes, suture removal, and follow-up patient calls
- Complete surgical clean-up including disposal of red bag items and full sterilization procedures
- Answer incoming calls, relay messages, provide information, and schedule appointments
- Collect and process patient payments (copays, coinsurance, balances, OTC items)
- Review and update insurance eligibility, referrals, and authorizations prior to appointments
- Maintain and organize provider schedules; manage multiple physicians’ calendars daily
- Prepare end-of-day reports and deposit slips; upload documentation to shared files
- Review billing claims and denials; gather required information from patients or providers
- Check AR/AP changes since prior visits and update patient records accordingly
- Maintain orthotics tracking system, contact patients upon arrival, and schedule fittings
- Complete pre-authorizations and process rapid health indicators as required
- Maintain accurate, up-to-date patient records including scanning, faxing, and data entry
- High School Diploma or GED
- Completion of an accredited Medical Assistant program OR 2+ years of experience in a similar clinical role
- Strong experience assisting with medical procedures, wound care, DME, and surgical prep
- Familiarity with medical terminology, CPT/ICD-10 codes, insurance processes, and EMR systems
- Strong communication and teamwork skills
- Knowledge of HIPAA and patient privacy practices (mandatory)
- Ability to multitask, prioritize, and work independently in a fast-paced environment
- Excellent attention to detail and organizational skills
- Technologically savvy; proficient in Microsoft 365 products, including Word, Excel, Outlook, and Teams
- CMA or RMA certification preferred
- $20 - $22/HR based on experience
- Sit, talk, hear, and use hands to write, type, or operate office equipment
- Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell
- Perform repetitive motions, including reaching overhead and typing
- Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds
- Maintain peripheral vision, depth perception, and focus adjustments
- Health Insurance (Single & Family plans available)
- Life Insurance
- Disability Insurance
- 401(k) Plan with Company Match
- Employee Discount Program
- Paid Time Off
- Paid Holidays
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