Director of Professional Services, FSI, AWS Professional Services

DESCRIPTION AWS is seeking a Director of Professional Services (ProServe) for our U.S. Financial Services and Insurance (FSI) customers. In this role, you will implement a strategy that drives long-term, transformational impact for our FSI customers and partners. You will be responsible for leading a team of sellers focused on our FSI accounts.


Your customers represent several sub-industries including, Banking, Wealth Management, Insurance, and Fin-Tech. You will be accountable for the ProServe FSI P&L and will collaborate with the sales team leaders to shape and close large enterprise commitments for customers across AWS.


As Director of Professional Services for U.S. FSI you will grow the revenue through innovation, including the use of generative and agentic Artificial Intelligence technologies, and collaboration with our partners. You will build and develop diverse teams of leaders that drive customer outcomes using AWS services and solutions.


This opportunity will enable you to develop strong relationships with our customer’s c-suite (CTO, CIO, CFO), and collaborate with the FSI Sales, Partner, Business Development, and Solution Architect teams to build and sell new solutions that are transforming the industry.


Key job responsibilities

• Manage the FSI ProServe P&L against revenue and bookings targets
• Hire and develop a diverse team of ProServe sellers and cloud architects
• Responsible for the successful delivery of projects with our FSI customers.
• Oversee the high-quality delivery of a variety of customized engagements with partners and customers in FSI accounts
• Establish executive and technical relationships with key integrators (SIs), software vendors (ISVs) and managed services providers (MSPs) who are offering cloud-based IT services and solutions.
• Deliver joint engagements to help partners succeed in large, complex customer engagements using AWS
• Implement effective delivery mechanism, including centralization, to decrease effort and increase speed for our customer achieving their business outcome

BASIC QUALIFICATIONS

• 15+ years sales experience with large global companies
• 10+ years experience leading teams in the areas of IT sales, service management, cloud computing, or IT Strategy
• Cloud/Consulting/IT advisory sales or services experience; credibility to sell complex transformational IT consulting engagement
• Customer relationship management, executive presence, and collaboration skills.
• Consulting practice leadership as manager of managers; led cross functional project teams on large, high profile and complex delivery engagements.
• Bachelors Degree or equivalent experience

PREFERRED QUALIFICATIONS

• MS or BS degree in Science, Technology, Engineering, and/or Mathematics field(s)
• Sales responsibility of $250M+
• Previous consulting/IT advisory services, delivery and implementation experience.
• Track record of leading technical teams that deliver complex transformational IT consulting engagements with Federal customers.
• Demonstrated ability to work in ambiguity and scale systems, processes, and teams across multiple lines of business and customers.
• Previous experience in an organization that has built and/or sold solutions, products, or platforms.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.


Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at

USA, CA, San Francisco - 246,800.00 - 333,900.00 USD annually
USA, IL, Chicago - 224,400.00 - 303,500.00 USD annually
USA, NJ, Jersey City - 246,800.00 - 333,900.00 USD annually
USA, NY, New York - 246,800.00 - 333,900.00 USD annually