Global Payments Advisory - Technology - Executive Director

Leverage your deep knowledge to reshape how clients experience our products and help to elevate every client interaction.

As a Subject Matter Expert within the Global Industry Advisory team focusing on Technology clients, you will play a pivotal role in the Payments and Treasury domain, providing support to J.P. Morgan's most significant and strategic Technology clients based in North America. Your responsibilities will include establishing a network across existing and potential client opportunities, formulating strategies, creating content, articles, speaking engagements, and other tools to boost sales performance. You will be expected to exhibit strategic and original thinking, develop industry best practices, conduct in-depth process and industry analyses, solution whiteboarding, and demonstrate robust client-facing skills. Collaborating closely with the broader Technology Advisory Team and Global Lead, as well as Sales Coverage, you will enhance client engagement, and achieve new sales, pipeline, and portfolio growth targets.

Job responsibilities

• Work independently and in partnership with the Global Industry Advisory team to develop and execute industry best practices, trends, benchmarking, and compelling market analysis to deliver solutions aligned with key priorities and needs of clients.
• Understand JPM product offerings (Payments, Cash Management, Liquidity, FX, Merchant Services, Embedded Finance, Trade, and Working Capital) and leverage them to structure solutions for clients.
• Know and understand the current state of the Technology sector and key sub-sectors including Marketplaces, Fintech, Software, Internet & Digital Media and Gig Economy, devising strategies for growth and differentiation
• Conduct process deep dives and whiteboarding sessions. Provide clients with insights and propose solutions to help improve Payments and Treasury operations and inform strategic decision-making.
• Stay ahead of trends in the Technology sector; understand what the ecosystem is thinking about, where it is evolving, and how Payments fits in, e.g., regulation, consumer preference, business models.
• Use expertise and industry intelligence to build engaging campaigns and go-to-market sales plans to support pipeline growth.
• Enhance external visibility by participating and presenting at JPM proprietary events, industry roundtables, and client events.
• Drive and/or support thought leadership content, develop success stories, solicit feedback from clients and internal partners, promoting replication.
• Organize trends, meet with clients, collect feedback and partner with Product to exchange insights and support roadmap;
• Provide coaching to broader coverage and sales teams on relevant best practices and JPM industry value proposition in addressing clients' needs.
• Ensure strong risk management, compliance, and adherence to relevant policies and procedures

Required qualifications, capabilities, and skills

• Extensive Payments, Treasury, Sales/Partnerships or Strategy experience, with deep industry expertise
• Experience in building Payments and/or Treasury capabilities within an organization.
• Strong knowledge across treasury, payments, merchant acquiring, FX, as well as supporting concepts such as Compliance / AML / Fraud / Regulations
• Growth mindset, original thinking, and problem-solving critical.
• Ability to develop thought leadership ideas and strategies and execute against them; Operates with urgency and energy
• Exhibit exceptional verbal and written communication skills, including influencing, networking, and collaborating; ability to work effectively across teams and geographies.
• Strong interpersonal skills to engage effectively with stakeholders (including sales, product, banking), building confidence and trust.
• Ability to work and thrive in a fast-paced and unstructured environment.
• Strong organizational skills including the ability to juggle multiple projects and initiatives simultaneously
• Team player, with the ability to work effectively in a highly collaborative and global organization
• Minimum experience 8+ years

Preferred qualifications, capabilities, and skills

• A strong understanding of eCommerce/Marketplace and Fintech, including various business models, regulatory requirements, and the related payment ecosystem
• Experience working in a global organization.
• Thought leadership credentials.
• Public speaking experience.
• Demonstrated leadership experience and skills.
• Adaptability and innovation in a rapidly evolving industry
• Plugged into the industry, with a strong network

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.


JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Jersey City,NJ $210,000.00 - $250,000.00 / year; Palo Alto,CA $210,000.00 - $250,000.00 / year