Agile Product Manager

Company Description

Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.

By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.

From prototype to real-world impact - be part of a global shift by doing work that matters.

Job Description

The Agile Product Owner Senior Advisor is responsible for leading initiatives supporting the Specialty Pharmacy area, with a strong focus on AI/ML-driven products, agentic automation, and rapid innovation.

This role utilizes technical, operational, and product expertise to provide business support to Express Scripts Operations, ensuring technology solutions align with enterprise objectives. The role is accountable for defining clear, actionable requirements and executing high-impact initiatives that deliver measurable value.

In addition, this role drives the design, prototyping, and scaling of AI-powered solutions, ensuring alignment to business priorities, responsible AI practices, and operational efficiency.

Primary Functions

• Provide business direction and product leadership for cross-functional, operational, and strategic initiatives within Specialty Pharmacy.
• Coordinate cross-functional teams and manage delivery timelines to ensure successful execution from ideation through production.
• Gather and analyze data, define requirements, track progress, and provide status reporting while ensuring proper processes are followed and documented.
• Own the end-to-end product lifecycle, including rapid prototyping, MVP development, validation, and scaled rollout.
• Define and execute AI product strategy, identifying opportunities for Generative AI, agentic workflows, and intelligent automation aligned to business value.
• Design and implement agentic AI solutions with Human-in-the-Loop (HITL) controls, balancing deterministic rules with AI reasoning capabilities.
• Drive fast experimentation cycles (build → test → iterate), leveraging modern tools and promoting a test-driven development mindset.
• Act as liaison between business, technology, and data teams to ensure alignment and resolve product or AI-related challenges.
• Monitor KPIs, trends, and product health, leveraging data to identify opportunities for product improvement and AI optimization.
• Partner with analytics and engineering teams to enable new data sources and support AI model performance and governance.
• Communicate progress, risks, and outcomes to leadership, including financial impact, ROI, and value realization.

Qualifications

• Proven experience delivering AI products from 0 → 1 (POC to production)
• Strong exposure to:
  • RAG architectures
  • Prompt engineering and LLM evaluation
  • AI model monitoring and performance tuning
• Experience building agentic AI solutions embedded in enterprise workflows, including Human-in-the-Loop (HITL) frameworks and governance controls
• Track record of delivering measurable outcomes (automation gains, cost reduction, operational efficiency)
• 8+ years of relevant experience in Product Management, Business Analysis, or Technology delivery, preferably in Agile environments.
• Strong understanding of business processes, data analysis, requirement decomposition, and stakeholder management.
• Demonstrated experience or working knowledge of:
  • AI/ML products, Generative AI (LLMs), or intelligent automation
  • Agentic workflows or decisioning systems
  • Data-driven product development
• Experience in rapid prototyping, experimentation, and delivering MVPs, with ability to operate under tight timelines.
• Familiarity with APIs, microservices, cloud-based architectures, and modern AI tooling ecosystems preferred.
• Experience in Healthcare or Specialty Pharmacy (billing, claims, Rx workflows) preferred.
• Strong technical, analytical, communication, and presentation skills.
• Proven ability to operate in a fast-paced environment, influence stakeholders, and drive cross-functional alignment.

Additional Information

Discover some of the global benefits that empower our people to become the best version of themselves:

• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development: Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Additional Employee Requirements

• Participation in both internal meetings and external meetings via video calls, as necessary.
• Ability to go into corporate or client offices to work onsite, as necessary.
• Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
• Ability to bend, kneel, crouch, and reach overhead, as necessary.
• Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
• Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
• For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
• For positions that require business travel and/or event attendance, a valid driver’s license and acceptable driving record are required, as driving is an essential job function.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits (Full time roles only, does not apply to contractor positions)

• Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
• Flexible Spending Accounts (Medical, Transit, and Dependent Care)
• Employer Paid Life Insurance and AD&D Coverages
• Health Savings account paired with our low-cost High Deductible Medical Plan
• 401(k) Safe Harbor Retirement plan with employer match with immediately vest

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.