Thrift Store Associate

Job Description

Job Description

Thrift Store Associate

Goodwill Industries of Greater New York and Northern New Jersey, Inc.
Bound Brook, NJ | Full-Time (Hourly)

Position Overview

Join a mission-driven organization where your work creates meaningful opportunities for individuals and communities. The Thrift Store Associate is a fast-paced, production-focused role responsible for receiving, processing, and preparing donated goods for sale.

This position plays a critical role in maximizing the value of donations through efficient sorting, pricing, and merchandising. Success in this role requires strong attention to detail, the ability to work in a high-volume environment, and a commitment to safety and quality standards.

Key Responsibilities

Donation Processing & Production

• Sort, grade, and inspect donations (textiles, housewares, electronics, shoes, and accessories) according to quality and condition standards
• Tag and price merchandise accurately while meeting established production and hourly performance goals
• Prepare items on rolling racks and carts for efficient movement to the sales floor
• Ensure racks and fixtures are full, organized, and aligned with store merchandising standards

Merchandise Flow & Organization

• Identify and separate items for e-commerce, specialty, and clearance channels
• Accurately label and route merchandise to the appropriate departments
• Maintain an organized stockroom and processing area to support efficient operations

Customer & Donor Engagement

• Deliver friendly, respectful, and efficient service to customers and donors
• Assist with donation intake, including unloading donated goods, issuing receipts, and maintaining a clean donation area
• Represent Goodwill’s mission and values through positive and professional interactions

Safety & Operational Standards

• Follow all safety procedures and operational guidelines to maintain a clean, safe, and organized workspace
• Properly handle pre-owned items using appropriate protective equipment provided by Goodwill
• Report any safety concerns, hazards, or incidents to management promptly

Team Contribution

• Collaborate with team members to achieve daily production and store goals
• Support additional store functions and perform other duties as assigned

Qualifications & Requirements

Required

• Ability to perform physical tasks throughout the shift, including standing, bending, lifting, pushing, and pulling up to 50 lbs
• Ability to work effectively in a fast-paced, high-volume production environment
• Strong reliability, work ethic, and attention to detail
• Basic communication skills and ability to work collaboratively

Preferred

• High school diploma or equivalent
• Prior experience in retail, customer service, warehouse operations, or donation processing environments

Schedule

• Full-time position requiring weekday and weekend availability
• Flexible scheduling needed to support operations Monday through Sunday, 7:00 AM – 9:00 PM

Work Environment & Safety

This role involves handling pre-owned merchandise, which may include exposure to dust, allergens, or other materials. Goodwill provides training, safety protocols, and protective equipment to maintain a safe and healthy work environment. Employees are expected to follow all safety guidelines at all times.

Compensation & Benefits

• Generous paid time off
• Comprehensive benefits package including medical, dental, and vision coverage
• Parental leave and company-sponsored life insurance
• Retirement plan with employer contributions
• Transit and commuter benefits
• Access to wellness and financial support resources

Why This Role Matters

Every item processed helps fund job training, education, and placement programs that strengthen the community. Your work directly supports Goodwill’s mission by ensuring donated goods are efficiently prepared for sale and reach customers in the best possible condition.

Equal Opportunity Statement

Goodwill Industries of Greater New York and Northern New Jersey, Inc. is an equal opportunity employer committed to building a diverse and inclusive workforce.