Shift Lead

Job Description

Job Description

Benefits:

• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Training & development
• Free uniforms

Benefits/Perks

• Sign on bonus on permanent hiring
• Discounted Meals
• Flexible Schedule
• Ongoing Training
• Room for growth

Company Overview
Capriottis Sandwich Shop is a dynamic, Fast Casual restaurant company with over 150 shops, with an aggressive growth plan. We are currently sourcing for a Shift Lead to be based in one of our locations in Princeton, NJ. Capriottis is a fast-paced environment with strong core values and fun. If you are prepared to grow your career, wear multiple hats, and be part of a fast-paced team with a focus on exceptional QUALITY & SERVICE, this may be the role for you.
We are a company that understands that our most important asset is our people! Everyone is valuable, and every contribution counts!

Shift Lead Job Summary
Sharing Our Passion One Sandwich at a Time: Accomplishing Capriottis mission begins and ends with you. You are the face of the company and will provide Uncompromising Standards of Quality and Service by ensuring hot food is always served hot, cold food cold, all food fresh, in a clean environment, in full uniform with a smile.

Shift Lead Responsibilities

• Delegate duties and fairly assign specific tasks to ensure Team Members are prepared for our guests.
• Contributes to a team environment by recognizing and reinforcing individual and team accomplishments.
• Follow inventory control procedures and guidelines.
• Follows all Capriottis procedures and operational policies, cash handling, sanitation, and safety/security, to ensure the safety of all Team Members and guests during each shift.
• Prepare and serve the best submarine sandwich on the planet to Capriotti's specifications
• Assist with labor management costs.
• Acts with integrity, honesty, and knowledge to promote Capriottis values and culture.
• Must demonstrate proficiency in all areas of shop operations to assist where needed during assigned shift.
• Maintain cleanliness and organization throughout the shop and ensure proper setup and breakdown of all areas, including the dining room, restrooms, cold stations, grill, and prep areas.
• Work as a team to prepare for each shift.
• Ability to manage time effectively while meeting all job responsibilities.
• Maintains a positive work environment for Team Members and guests during each shift.

Shift Lead Qualifications

• Excellent guest service skills are required.
• Serv safe food handler certification or ability to get one.
• Must be able to take direction and delegate responsibilities.
• Must be willing to perform all required duties and guide team members accordingly
• Resolve conflicts between workers
• Handle customer and employee complaints
• Foster and maintain a positive work environment
• Provide direction and feedback to workers during shifts
• Ability to work in a fast-paced environment.
• Team-oriented, adaptable, dependable, and strong work ethic.
• Ability to communicate effectively to help keep all Team Members informed.
• Flexible schedule; could include nights and weekends.
• Ability to succeed in fast paced environment.
• At least 16 years of age.