RETAIL COMPUTER TECHNICIAN
- Provide in-person consultations and troubleshooting to customers at the service counter on a variety of computers, computer-related equipment and other retail products sold in the store
- Recommend various service solutions including, but not limited to, data backups, anti-virus, extended warranties, and support subscriptions
- Identify, diagnose, and document hardware failure(s) or software problems on a variety of electronic devices including, but not limited to, desktops, laptops, mobile phones, TVs, and monitors
- Assemble custom computers sold by our expert build-your-own (BYO) sales team
- Understand and utilize technical manuals and support resources while maintaining appropriate technical certifications and vendor certifications, while keeping up to date on retail products and current technologies
- Maintain a cash till, handle customer transactions, and maintain the department by ensuring a clean work area is maintained and inventory is accurately tracked
- Provide timely, complete, and accurate information directly to customers via face-to-face, telephone, text, and email communication regarding their service event on a constant basis
- High School diploma or equivalent with one year of related computer service repair or technical customer service experience strongly preferred
- CompTIA A+ certification or Apple ACMT and ACiT certifications, or the ability to be certified within 90 days of hire. *Apple certifications highly desirable
- Excellent communication & interpersonal skills combined with ability to multi-task and adjust priorities
- Physical requirements: lift up to 50 lbs., stand for prolonged periods of time
- Shifts include hours before and after the store is open to the public and may also include mornings, nights, weekends and holidays
- Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
- Employee Discount that includes a Friends & Family Discount Program
- Tuition Reimbursement & Education Discounts
- Paid Time Off for Regular Associates
- 401K Plan with company match
- Esteemed Vendor & Company Job Training
- Career Advancement Opportunities
Recommended Jobs
Residential Specialist, Residential Units - IP Adolescent
Job Title: Residential Specialist Location: NPC Plaza Building Department Name: Residential Units - IP Adol Req #: 0000213011 Status: Hourly Shift: Evening Pay Range: $25.50 - $25.50…
Manager, Clinical Science
SystImmune is a leading and well-funded clinical-stage biopharmaceutical company located in Redmond, WA and Princeton, NJ. It specializes in developing innovative cancer treatments using its establish…
CNC Machinist
Thorlabs is pleased to play a role in advancing science through the components, instruments, and systems we design and manufacture. We believe that science and innovation have great potential to impr…
Clinical Partner ( Medical Assistant )
Overview: HarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates…
Group Fitness Instructor
Benefits: ~Competitive salary ~Flexible schedule ~Employee discounts At Retro Fitness, “Get Real” is our promise of offering an honest, simple, non-intimidating approach to helping our commun…
Business Coach / Consultant, Exit Strategy (NJ)
Exit Factor Is Expanding in New Jersey! The Opportunity: A Historic Market Transition The exit planning landscape is undergoing a significant shift. An estimated 75% of small to mid-sized busines…
HR People Analytics Manager
Integra LifeSciences is a global medical technology leader in neurosurgery and regenerative medicine driven by our purpose of restoring patients’ lives. The company offers a broad portfolio of produc…
Landscape Technician
Major Areas of Focus Landscape Technicians (LT) are front-line workers who work under the direction of a Crew Leader. They diligently work hard to complete the physical work tasks assigned to them. T…
Oral Surgeon Opening
Oral Surgeon - North Bergen, NJ Join a thriving, high-performing Oral & Maxillofacial Surgery practice in North Bergen, New Jersey! We are seeking a skilled, motivated Oral Surgeon to…
Staff Accountant
Kforce's client, a growing real estate company is seeking a Staff Accountant in Fort Lee, NJ. This role will be 4 days in the office and 1 day remote. This company offers opportunities for advancement…