Front Desk -treatment coordinator-Dental Office Representative
Job Description
Job Description
Benefits/Perks
- Competitive salary
- Flexible Schedule
- Great work-life balance
- Paid sick time off
- Ongoing training
- Employee Discount
Job Summary
We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic. As a Front Desk Representative, you will be the first point of contact for our patients. You will greet customers as they arrive, book appointments, answer phone calls, and collect co-payment information, explain dental insurance copays, review patients treatment plans . The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking . 1 year of dental receptionist experience is a must.
Responsibilities
- Greet patients as they arrive and provide an excellent customer experience
- Answer phone calls and schedule appointments
- Assist patients with paperwork, including consent forms
- Maintain a clean and inviting environment
- Provide general customer service and attend to the needs of customers throughout their services
- Put treatment plans together base on insurance coverage
- check patients in/out
- Be able to explain treatment plans to patients
- Help patients with payment plans options we offer
Qualifications
- one or more years of experience as a dental receptionist or similar role is preferred
- Excellent communication skills with a commitment to customer service
- Strong work ethic and positive attitude
- Familiar with computers and scheduling software( Dentrix) its a plus not a requirement
- Excellent multi-tasking skills
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