Event Vendor Relationship Manager (E6048)
J ob Summary
The overall purpose of this position is to help manage vendor relationships for event-related service providers within the Conferences Events & Experiences (CEE) department and related functions. The Event Vendor Relationship Manager plays a key role in establishing maintaining and optimizing relationships with third parties to ensure seamless service delivery and adherence to IEEEs standards and objectives.
We are seeking an experienced and detail-oriented professional who will serve as a subject matter expert in the selection and management of goods and services required to produce meetings and events of all sizes and types. This includes creating and implementing processes to evaluate and manage existing vendors developing frameworks for qualifying new providers identifying and monitoring key performance indicators (KPIs) assessing performance evolving business terms and maintaining strong business-to-business relationships with key suppliers.
This position involves a high degree of collaboration with senior staff volunteer leadership and internal subject matter experts across CEE Legal & Compliance Strategic Sourcing Information Technology and other shared services. The incumbent must be adept at fostering positive relationships ensuring compliance and supporting operational excellence across assigned portfolio.
Key Responsibilities
Vendor Selection & Vetting
Identify research and build relationships with qualified vendors across event categories (venues AV catering logistics décor etc.).
Works with SMEs within the IEEE CEE team as well as current customers to understand current services and terms
Lead vendor vetting processes including portfolio reviews reference checks and verification of compliance insurance and licensing. Seeks agreement with end users on needs and qualitative requirements.
Maintain and regularly update an inventory of preferred vendors.
Contracting & Negotiation in concert with authoritative entity such as IT Finance Legal etc.
Support the negotiation of vendor agreements pricing and terms in collaboration with legal and finance teams.
Ensure all contracts reflect service expectations event requirements and risk management protocols.
Performance Monitoring & Relationship Management quarterly reviews issues reports to management etc.
Track vendor performance using standardized evaluation tools and metrics as agreed with Sr. Director.(e.g. on-time delivery service quality flexibility).
Coordinate and document post-event reviews with stakeholders to collect feedback and address any concerns.
Serve as a primary relationship manager for establishing and measuring vendors ensuring responsive communication and timely conflict resolution.
Build long-term mutually beneficial relationships with high-performing vendors. Recommend continuous improvement opportunities and innovations
Identify and implement process improvements in vendor onboarding evaluation and performance tracking.
Keep accurate vendor records and documentation within internal systems.
Seeks opportunities to automate innovate and hasten operations through the use of technology.
Travel Information
5-10% approx. 2-3 trips per year which may include weekends
Education
Bachelors degree or equivalent experience Business Hospitality Event Management or related field. Req
Work Experience
6-8 years Experience in vendor management procurement or operations within events hospitality or related industries. Licenses and Certifications.
Certification in Event Planning (CMP CSEP) or Vendor Management is a plus Pref Skills and Requirements.
Excellent communication skills including creating and delivering presentations to global audiences.
Strong negotiation relationship-building and organizational skills.
Proficiency in Microsoft Office project management platforms and CRM/vendor tracking tools.
Ability to work independently and manage multiple vendors simultaneously in a fast-paced environment.
Familiarity with vendor compliance tools (e.g. Avetta ISNetworld).
Experience in event production cycles and working with cross-functional teams.
Other Requirements:
As defined in IEEE Policies individuals currently serving on an IEEE board or committee are not eligible to apply.
PLEASE NOTE: This position is not budgeted for employer-sponsored immigration support this includes all persons in F (both CPT and OPT) J H L or O status.
For information on work demands and conditions required for this position please consult the reference document ADA Requirements. This position is classified under Category I - Office Positions.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Disclaimer: This job description is proprietary to IEEE. It outlines the general nature and key features performed by various positions that share the same job classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and qualifications required of all employees assigned to the job. Nothing in this job description restricts managements right to assign or re-assign duties to this job at any time due to reasonable accommodations or other business reasons.
Required Experience:
Manager
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