HR Generalist - Employee Relations and Multi-Location Support

Job Description

Job Description

Salary: $78,000 - $98,000. Range reflects experience from developing HR professionals to experienced generalists able to operate independently.

The Company

Home Surplus is a multi-location retail warehouse superstore for cabinets, doors, and more, featuring in-stock products, expert design, and outstanding customer service at value prices. After operating as a single location for over 40 years, Home Surplus has expanded to 5 stores in NJ and MD in recent years as it grows into a national footprint.

The Position

This is a hands-on HR Generalist position responsible for day-to-day HR across multiple locations.

The role focuses on manager support in employee relations, structured hiring practices, and maintaining reliable HR processes across stores and support functions.

Primary Responsibilities

Manager Support & Employee Relations

• Advise managers on attendance, performance, discipline, and terminations
• Ensure similar situations are handled consistently across locations
• Investigate complaints and document findings
• Reduce repeat problems through consistent documentation and manager follow-through

HR Operations

• Administer BambooHR HRIS (employee changes, records, reporting)
• Coordinate onboarding and offboarding
• Track multi-state compliance requirements
• Coordinate benefits-related processes such as open enrollment communication and employee notifications (broker and payroll supported)

Hiring & Onboarding

• Manage job postings and applicant flow
• Run background checks and onboarding steps
• Standardize hiring practices across stores

Compliance & Policy

• Maintain handbook and policies
• Keep practices aligned with employment law
• Support leave and accommodation processes

Process Consistency

• Create consistent documentation standards
• Standardize forms and workflows
• Help managers apply expectations consistently

How the Role Works

The position regularly works with operational leaders to address employee issues, guide manager decisions, and ensure decisions are documented consistently.

Success in the role means:

• Issues handled consistently
• Managers making confident, consistent decisions
• Few recurring employee problems

The HR Generalist is based in the Keyport, NJ office and requires communication across locations by phone and electronic means, with occasional travel for store visits.

Requirements

• 3+ years HR generalist experience minimum. 4-8 years preferred.
• Experience handling employee relations situations directly
• HRIS administration experience (BambooHR preferred, similar systems acceptable)
• Strong attention to detail and documentation habits

Preferred

• Multi-location environment
• Retail, distribution, or operations-focused organization
• Leave administration experience

Working Style That Fits

• Practical and steady
• Direct communicator who builds trust
• Organized and able to manage multiple issues simultaneously
• Parallel processor who is organized and deadline-reliable
• Understands business context while executing day-to-day work consistently

Compensation & Benefits

Base salary
Health, dental, vision, life, disability, PTO, 401k
Advancement opportunities as we grow