Account Manager

Hiring on Behalf of a client

Consulting / BPO sales or account management experience in Retail / CPG industry is must have

• Client relationship management and growth: manage assigned client relationships across retail and CPG.


• Grow revenue within the assigned portfolio to $30M+ by developing new relationships across multiple buying centers and increasing presence across client relationships.


• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client


• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.


• Assistance with new logo acquisition – be able to bring new relationships and leverage existing relationships to help grow new logos

Required Qualifications:

• Bachelor’s degree minimum and preferably post-graduate degree or MBA


• At least 10 years of experience in the BPO and/or Consulting industry with recent experience working with a Retail client portfolio.


• Significant business development, program and delivery management experience to Retail clients.


• Track record as client partner in rapidly growing client relationships


• Track record of interacting and building relationships at CXO level


• Strong executive presence


• Hands-on experience with proposal creation, content development and leading proposal presentations


• Wide variety of BPO, technology and business consulting engagement experience

Flexible work from home options available.

Compensation: $180,000.00 - $225,000.00 per year

About

In the perfect storm of technology forces shaping the business world, the question is not whether companies need to adapt to stay competitive but which tech partner to trust for long-term business improvement and transformation needs.

That’s why iShare was founded: to be that credible IT partner that cuts through the buzzword clutter to deliver real value by real people. And that starts with doing the basics right.

Who We Are

Based in New Jersey, iShare is a boutique IT consulting firm with strategic advisory, development, and staffing services designed for specific industry verticals. iShare was founded to fill a real market need – with so much noise about cloud, big data, and information security, companies today are adopting software product after product and losing sight of which they need and why, while what they really need is credible consulting that takes the time to understand their company’s unique scenario and requirement, and then architect a solution accordingly.

Recognizing this gap, senior industry executives put their credibility on the line to form iShare and ensure they create a fulfilling experience with lasting value for all stakeholders – customers, employees and partners. iShare leadership team has 20+ years average IT experience and is well-rounded in technology, operations, account and customer management. Our experience spans C-Suite positions with Fortune 100 firms as well as mid-tier firms. Our background includes stints at multibillion-dollar ITO / BPO firms as well as startups.