Community Operations Manager

Executive Director - Senior Living Community

Are you a passionate leader who thrives in a people-focused environment? Do you have a heart for making a meaningful impact on the lives of seniors and their families? If so, we're looking for an Executive Director to lead and inspire our senior living community!

About the Role

As the Executive Director, you will be the driving force behind our community's success, ensuring we provide high-quality care in a warm, home-like environment. You'll lead with vision, foster a strong sense of teamwork, and create a culture where residents, families, and team members feel valued and supported.

This role is ideal for a leader who is hands-on, results-driven, and deeply committed to resident well-being. In addition to operational oversight, you will play a key role in sales and marketing efforts to ensure strong occupancy and financial performance.

What You'll Do

Leadership & Team Development

Inspire, coach, and develop a strong team to provide exceptional care and service.
Foster a positive, trust-based work culture where team members feel motivated and engaged.
Provide clear direction, feedback, and professional development opportunities.

Resident & Family Engagement

Build meaningful relationships with residents and their families to ensure satisfaction.
Lead family communication efforts, ensuring concerns are addressed with care and transparency.
Organize and support family events to strengthen community involvement.

Operational & Financial Oversight

Manage daily operations while ensuring compliance with all state and regulatory requirements.
Oversee financial performance, including budgeting, revenue management, and cost control.
Develop and execute strategies to maintain high occupancy and strong financial health.

Sales & Business Growth

Partner with the Sales Director to drive community growth and maintain a competitive market position.
Foster relationships with local organizations and referral sources to generate new business.
Monitor and enhance the resident experience to ensure positive word-of-mouth and referrals.

Quality & Compliance

Maintain high standards of care, ensuring all safety and regulatory protocols are followed.
Drive quality assurance initiatives to continuously improve services and resident outcomes.
Oversee risk management efforts, ensuring a safe and compliant environment for all.

What We're Looking For

Experience: Prior leadership experience in senior living, healthcare, hospitality, or a related field.
Education: A college degree is preferred; a state-required administrator's license may be required.
Skills: Strong leadership, financial acumen, operational management, and sales experience.
Passion: A deep commitment to enhancing the lives of seniors and building a supportive community.
Flexibility: Ability to work varied hours, including evenings and weekends, to support the needs of residents and the community.

Why Join Us?

Make an Impact: Every day, you'll be making a difference in the lives of residents and their families.
Supportive Culture: Work in an environment that values teamwork, respect, and growth.
Professional Growth: Access leadership development programs and career advancement opportunities.
Comprehensive Benefits: Including medical, dental, vision, retirement plans, paid time off, tuition reimbursement, and more.

If you're ready to lead with heart, drive results, and create an exceptional living experience for seniors, we'd love to hear from you!
Employment Type: Full-Time
Salary: $ 46,000.00 126,000.00 Per Year