Controller, MSR (Mortgage Servicing Rights)

Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We consider the people behind those mortgages and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.

Join Us on Our Journey

We are currently looking for a Controller, MSR to join our team.

Reporting to the Chief Accounting Officer with a dotted line to the Group President, Capital Markets, the Controller, MSR is responsible for overseeing the accounting and financial reporting functions related to the MSR (Mortgage Servicing Rights) portfolio. This position collaborates with third-party valuation firms to accurately assess the value of mortgage servicing rights and ensure compliance with applicable accounting standards. This role manages a team of accounting professionals who are responsible for the cash flow and coordination of lender draws as it relates to MSR, providing strategic guidance on financial operations while ensuring covenant reporting and compliance.

Additionally, this position is responsible for directing balance sheet reconciliations, ensuring intercompany accounts balance, managing bank account reconciliations, and implementing robust internal controls to prevent fraud. This role manages disbursements, payroll, shared services, debt reporting, lender covenant compliance, tax reporting, coordination of audits, and preparation of consolidation reports when necessary. As a key member of the Accounting Team, this position plays a crucial role in developing and improving processes, enhancing controls and ensuring compliance with regulatory requirements.

Qualifications include:

• Bachelor’s Degree in Accounting, Finance, or related field
• CPA or equivalent professional certification required
• 10+ years’ experience in accounting or finance, with a strong background in financial reporting
• 5+ years’ accounting experience within the mortgage banking industry
• In-depth experience with financial modeling and MSR valuations
• Demonstrated experience implementing financial audit and controls, establishing new accounting processes, and optimizing accounting/ financial workflows
• Prior experience and familiarity with MSP (Mortgage Servicing Platform) is highly preferred
• Strong project management skills with the ability to manage new initiatives for the accounting team
• Strong verbal and written communication skills
• Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization to influence and drive required results
• Effective management skills include talent selection, training, coaching, mentorship, and performance management
• Strength of leadership with proven ability to foster an environment of positive employee engagement and trust
• Demonstrated ability to quickly establish credibility, coupled with for recognize and support the organization’s culture, values, and priorities
• Collaborative and consultative work style
• Able to manage and lead change, agile, and high learning agility
• Client-focused with strong execution skills and results orientation; able to link to business needs with tactical execution and results
• Strong analytical skills coupled with sound judgement, strong problem-solving abilities
• Ability to analyze and interpret data to identify opportunities and propose solutions
• Strong project management skills with the ability to effectively lead matrix teams
• Strong attention to detail; strong quality and compliance orientation
• Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management for self and team
• Self-directed; ability to proactively surface questions, opportunities, issues,, and concerns
• Professional maturity, integrity, and the ability to maintain confidential data and information
• Strong business acumen; strong fiscal and technical aptitude

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Featured Benefits

• Medical, Dental, and Vision Insurance
• Company Paid Life Insurance
• Disability Insurance
• Pet Insurance
• 401k Program with Employer Matching
• 3 Weeks Paid Time Off (PTO)
• Paid Holidays
• Wellness Initiatives
• Employee Assistance Program
• Eligible for Hybrid Work Schedule with Remote Flex Days

Compensation

• The hiring range for this position is between $144,200.00-$180,000.00 annually
• This position is eligible for an annual discretionary bonus

Fay Cares!

The Fay-Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.

At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected, and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to