Case Manager - Promise

Volunteers of America Delaware Valley
Camden, NJ

Job Description

Job Description

Responsible for conducting risk/needs assessments, developing and implementing service plans for all clients assigned to their caseload, facilitating scheduled workshops/programs/groups, and developing discharge plans.

Scope of Duties:

  • Conduct orientation and assessment of all new clients via the approved agency Assessment Tools.
  • Complete Service Plans on all assigned clients based on approved agency assessment tools with client input.
  • Monitor and document client progress according to funding source standards and/or operational policy and procedures.
  • Update service plan with client input.
  • Schedule and facilitate case management meetings with clients as required.
  • Identify and/or develop resources and link clients to needed services.
  • Facilitate scheduled workshops/programs/groups addressing client's needs.
  • Fulfill obligations of training agreements entered into for core curriculum programs.
  • Develop appropriate discharge plan on all assigned clients as per contractual requirements.
  • Facilitate house meetings as needed.
  • Participate in required internal/external Treatment Team meetings.
  • Complete all required reports and other documentation.
  • Demonstrate competency in program related certifications.
  • Provide support to program assistant function.
  • Interact verbally and non-verbally with all clients, staff, and outside contacts professionally with respect and courtesy.
  • Maintain client and staff confidentiality in compliance with administrative policies and procedures.
  • Attend and participate in regularly scheduled staff meetings, supervisory conferences, and training sessions.

ADA Essential Functions:

  • Regularly required to stand and walk.
  • Occasionally lift and move up to 25 lbs.
  • Ability to observe an area that can be seen up and down or to the left and right while eyes remain fixed on a given point.
Posted 2026-04-02

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