Ice Cream Scooper
Job Description
Job Description
Dip Experts ensure every guest experiences the best in everything ice cream. An ideal candidate brings a mixture of self-motivation and love of collaboration, constantly strives to improve processes for better outcomes, and has a passion both for craft food and beverage and sharing that with their team and community.
Requirements:
- Deliver a superlative ice cream experience for every guest by following all safety and quality standards
- Maintain a working knowledge of our ice cream catalog and ingredients, directing guests to thoughtful choices while minding allergy concerns
- Follow daily and weekly cleaning tasks
- Engage with guests through conversation and answer any questions they may have about flavors or our history
- Follow direction from supervisor on duty to ensure timely completion of opening, closing, and side work checklists
- Show appropriate aptitude for customer service, including greetings, steps of service, and handling issues as they arise
- Can stand on their feet for long periods of time and perform physically demanding tasks in appropriately-distanced proximity to team members
- Maintain familiarity with ingredient lists
- Execute opening, mid, and closing checklists and procedures
- Perform daily and deep-cleaning tasks
- Demonstrate use of Slack for all required daily reporting and communication
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