Power Systems Field Service Specialist (LV/MV & Controls)

Power Systems Field Service Specialist (LV/MV & Controls)

JDC Power Systems, LLC is adding an experienced field professional to keep our customers’ power systems running reliably. In this FSR3-level position, you will be the on-site expert for diagnostics, maintenance, and repair across electrical distribution and industrial control environments.

A day in the field

• Arrive on-site ready to troubleshoot and service transformers, circuit breakers, LV/MV switchgear, and PLC-based controls.
• Run system diagnostics to isolate issues quickly and restore uptime with minimal disruption.
• Support system startups and commissioning to ensure installations meet customer specifications.
• Serve as the primary on-site point of contact, resolve technical concerns, and deliver basic operator training.
• Capture detailed service records, test reports, and performance feedback after each engagement.

How you’ll operate

• Maintain accurate time, work, and on-site inventory logs.
• Coordinate with fellow technicians to deliver timely, effective service.
• Leverage remote troubleshooting tools when appropriate to shorten downtime.
• Work to company safety protocols, OSHA guidelines, and industry standards; participate in safety training and keep certifications current.

What you bring

Education

• High school diploma or equivalent required.
• Associate’s degree in electrical engineering or related field preferred.
• NFPA 70E, OSHA 30, or other relevant technical certifications are a plus.

Experience

• 3–5 years as a field service technician focused on power systems, electrical equipment, or industrial controls.
• Hands-on troubleshooting, maintenance, and repair experience with electrical systems, transformers, and circuit breakers.

Skills and competencies

• Expert troubleshooting and structured problem-solving.
• Proficiency using field service management tools, ERP systems, and Microsoft Office (Excel, Word).
• Clear communicator who can explain technical findings to customers.
• Self-directed; able to prioritize in a fast-paced, service-driven environment.

Extra competencies

• Low and medium voltage system experience.
• Baseline familiarity with PLCs, SCADA platforms, and protective relay systems.

Other requirements

• Willing and able to travel frequently, including overnights, to customer sites and JDC locations nationwide.
• Valid driver’s license with a clean driving record.
• Strong commitment to safety and customer satisfaction.
• Comfort with industry-standard test equipment (multimeters, breaker test sets).

Location

Various

Travel

Travel is required on a daily/weekly basis to both customer sites and internal field service locations across the Region. Occasional travel may be required to Hackettstown, NJ to meet with leadership.

You’re proficient in

• Journeyman’s License
• Electrical Installation
• Electrical Troubleshooting
• Electrical Repair
• OSHA 10-Hour Certification (OSHA 10)
• Relay Testing
• SCADA Experience
• Field Service Readiness
• Microsoft Excel

Tools and technologies

• SCADA
• ERP Software
• Programmable Logic Controller (PLC) (Siemens, Schneider Electric)