Medical Receptionist

Job Description

Job Description

We are looking for a Medical Receptionist to support daily front office operations in Lawrenceville, New Jersey. This Long-term Contract position is ideal for someone who creates a welcoming patient experience while managing scheduling, records, and insurance-related tasks with accuracy. The role requires strong communication, sound organizational skills, and the ability to keep the reception area running efficiently in a medical setting.

Responsibilities:
• Welcome patients and visitors with a courteous, detail-oriented approach and assist them throughout the check-in process.
• Answer incoming calls, direct inquiries to the appropriate staff members, and relay messages clearly and promptly.
• Coordinate patient appointments based on provider instructions and share pre-visit information, including required forms and documentation.
• Review and confirm demographic and insurance details to help maintain accurate registration and billing records.
• Keep patient charts and electronic records current by updating information and preparing files ahead of scheduled visits.
• Gather insurance cards, authorizations, and other required documents to support claims processing and office billing activities.
• Receive payments, post transactions accurately, and help patients understand available payment options or arrangements.
• Track financial activity in office logs and follow up with patients or external contacts when additional information is needed.
• Monitor inventory for front office materials and place supply orders to ensure the practice remains well stocked.
• Support additional administrative duties as needed to keep daily operations organized and efficient.• Previous experience in a medical reception, medical front office, or similar patient-facing administrative role.
• Working knowledge of appointment scheduling, patient check-in procedures, and general receptionist responsibilities.
• Familiarity with basic medical terminology and standard front desk practices in a healthcare environment.
• Experience verifying medical insurance information and collecting documentation needed for billing.
• Ability to use electronic medical record systems and maintain accurate patient information.
• Strong communication and interpersonal skills with a detail-oriented, service-oriented demeanor.
• Solid organizational skills with attention to detail when handling records, payments, and multiple priorities.