Manager Commercial Education (1 of 2)

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

People Leader

All Job Posting Locations:

Cincinnati, Ohio, United States of America, Raritan, New Jersey, United States of America

Job Description:

Johnson & Johnson is recruiting for a Manager Commercial Education to join our MedTech Surgery business located at our Raritan, NJ site or Cincinnati, OH site.

About Surgery

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team that’s reimagining how we heal? Our Surgery team will give you the chance to deliver surgical technologies and solutions to surgeons and healthcare professionals around the world. Your contributions will help effectively treat some of the world’s most prevalent conditions such as obesity, cardiovascular disease and cancer. Patients are waiting!

Your unique talents will help patients on their journey to wellness. Learn more at

The Manager Commercial Education implements the learning strategy and educational programs that support the commercial business objective. They are responsible for “new hire sales rep” training and certification, national and regional training using a blended learning approach. Individuals must have deep clinical knowledge in at least one major product platform. The position provides a development opportunity for the individual to oversee the STR program, work in cross-functional teams with marketing and sales leadership and gain deeper insight to the entire commercial organization.

RESPONSIBILITIES

• Responsible for communicating business related issues or opportunities to next management level
• For those who supervise or manage a staff, responsible for ensuring that subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition, if applicable
• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures
• Performs other duties assigned as needed

• Collaborate with Sr. Manager Commercial Education, US Marketing and other functional leaders to develop and implement educational programs in support of business objectives. 
• Supports Sales Training Representative (STR) program and ensures execution of program. Also will have direct people management of 2-4 STR’s. 
• Train sales representatives in areas of need to improve product & procedure knowledge and selling skills.

• Implement TTT programs to support global sales learning capability build aligned with EdTech strategy. 
• Collaborate and act as an SME for curriculum design team to support the development of clinical training content. 
• Partner with marketing to support product launch development and execution and training aligned to strategic priorities. 
• Coach and train sales representatives to use sales force effectiveness tools to identify facility specific growth opportunities.
• Recommend innovative approaches, techniques and ideas that will assist the sales representative in meeting and exceeding sales objectives. 

• Lead or support Ethicon Foundations, Advanced, and Master Programs as assigned through the blended learning approach. 
• Lead or conduct specific training at local, regional and national meetings as assigned. 
• Develop individual skills to become more effective in training, developing people, coaching, communicating, and team building. 
• Demonstrate the ability to handle customer product questions and objections in a manner that is consistent with sales training methodology; conduct sales presentations using current sales methods. 
• Conduct business in accordance with Business Conduct Policy, HCC and other
  Johnson & Johnson policies and procedures. 

EXPERIENCE AND EDUCATION - Required

• Bachelor’s Degree. - required
• Minimum 5 years successful experience in Clinical Sales focusing on at least one, major product platform and related procedures. - required

PREFERRED:

• Field Sales Trainer or current member of the FSLDP (Field Sales Leadership Development Program) or a current Professional Education Manager/Specialist.
• Associate Manager of Education
• Expert selling skills.
• Excellent clinical knowledge in designated product or procedure platforms
• Must be located in (or relocate to) the Raritan-based Institute.
• Influence management to negotiate for resources.
• Account planning and development.
• Project leadership and problem solving.
• Ability to convey value proposition to all levels of key partners across a facility.
• Excellent oral, written and presentation written communication.
• Knowledge of Business Conduct Policy, HCC and other Johnson & Johnson policies and procedures.
• Excellent computer skills with Microsoft Office and Apple applications.
• Expertise in sales force effectiveness tools.

Benefits Summary:

• Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
• Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
• This position is eligible to participate in the Company’s long-term incentive program.
• Employees are eligible for the following time off benefits:
  • Vacation – up to 120 hours per calendar year
  • Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year
  • Work, Personal and Family Time - up to 40 hours per calendar year

Additional information can be found through the link below!

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via or contact AskGS to be directed to your accommodation resource.