Senior Pharmacy Technician
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.
- Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
- Models and delivers a distinctive and delightful customer experience.
- Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Develops strong relationships with most valuable customers.
- Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.
- Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
- Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
- Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
- Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
- Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.
- Leads Pharmacy Department inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.
- Assists and supports Pharmacy Manager and Staff Pharmacist in analyzing and seeking to improve pharmacy financial, customer service and inventory performance data; reviewing Rx KPIs with Store Manager and Healthcare Supervisor.
- May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.
- Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.
- Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance
- Coaches pharmacy technicians and cashiers in the correct use of processes and tools in order to drive efficiency within the pharmacy.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
- Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
- PTCB certification (except in Puerto Rico).
- One year of work experience as a pharmacy technician in a retail or hospital setting.
- Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico).
- Requires willingness to work flexible schedule, including evening and weekend hours.
- Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy, Health System Pharmacy locations, or in locations where this role is covered under a collective bargaining agreement)
- Prefer to have prior work experience with Walgreens.
- Prefer basic math skills (counting, measuring and weighing medications).
- Prefer basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
- Prefer the knowledge of store inventory control.
Salary Range: $20.5 - $27.5 / Hourly
Recommended Jobs
BCBA (Nutley)
Job Title: Board Certified Behavior Analyst (BCBA) Benefits: Full time-$105,000 Annual salary Company Overview: Join our passionate team dedicated to empowering individuals with diverse abilitie…
AI/ML Research Scientist (Generative AI & Agentic Systems) - New Jersey - USA
AI/ML Research Scientist (Generative AI & Agentic Systems) - New Jersey - USA U.S. Citizenship Required Location: Warren, NJ (Northern New Jersey area) Work …
Power Electronics Technician
Benefits: Medical, dental, and vision insurance Retirement plan HSA, FSA, and disability Paid time off and holidays Fleet vehicle We are Energy Systems, the leader in industrial pow…
School Occupational Therapist
Our client is seeking School-Based Occupational Therapists - Trenton, NJ area. Compensation: $75-$85 per hour. CLIENT REQUIRED QUALIFICATIONS: Valid New Jersey License as an Occupational T…
Asst Director Patient Care (RN) Post Intensive Care Unit IV (3S) Part Time Days
Job Title: Asst Director Patient Care Location: Clara Maass Medical Center Department Name: Post Intensive Care Unit IV Req #: 0000225807 Status: Salaried Shift: Day Pay Range: $83,3…
Relationship Banker - Camden, NJ Area - Full Time
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our …
Analytical Chemist I
Our client, a top personal care manufacturing company is looking for a Chemist in Piscataway! Contract Role: 6 months Pay: $25/hr on W2 Responsibilities : Analyze samples of finished produ…
Lead Home Service Technician
Role: Lead Home Service Technician TruBlue Home Service Ally is a national franchise with over 140 locations that provides trusted handyman repairs, home safety upgrades, and maintenance services …
Radiologist - Interventional - 3727
Radiologist – Interventional – 3727 Lucrative Pay ? Earn $5,000 per shift -only 2 days/month. *We are seeking a highly skilled and dedicated Interventional Radiologist to join a dynamic team. *…
OBGYN Hospitalist
OBGYN Hospitalist opportunity in Edison, NJ We are seeking a board-certified OB/GYN physician with active and current skills in the full breadth of the OB/GYN specialty, and a current New Jerse…