Medical Assistant- Perth Amboy
- Medical , Vision & Dental
- HSA, HRA & FSA Accounts
- 401k w/ a Generous Employer Match!
- Medical Discounts
- AD&D & LTD Plans Paid 100%
- Life Insurance
- Tuition Reimbursement
- PTO Time
- Holidays Off with Pay
- Student Loan Forgiveness
- Mileage Reimbursement
- NJ Family & Medical Leave
- Flexible Schedule & Hours
- Career Development
- Supportive Work Culture
- Paid Training!
- Minimum Education: High School Diploma or equivalent required (ex: GED)
- Work Experience: 1-year experience in a health care, customer service, or social services environment in a similar role
- CPR certification, preferred
- Certification as a Medical Assistant, preferred
- EMR/EHR experience is a plus
- Other Requirements: Ability to read, write and speak in English, Bilingual in Spanish desirable
- Provides high quality patient care (including safety, information, referral):
- Assists customers with completion of social and medical history on clinical forms.
- Documents, accesses and arranges patient information in various records (charts, electronic database)
- Performs vital signs and routine lab testing in accordance with training and educational background.
- Provides excellent customer service:
- Communicates information about Planned Parenthood philosophy, services and family planning methods to clients and community members.
- Works with clients in a friendly & compassionate manner to ensure a warm and welcoming health center environment.
- Contacts clients and answers telephone, providing general information, schedules and reschedules appointments, makes referrals and follows up with clients requesting additional information.
- Remains flexible and available to extend/change scheduled hours and work locations, as needed, to meet the needs of customers.
- Ensures efficient & effective patient flow (including process improvements):
- Performs routine clinical duties, which include preparing exam rooms, cleaning exam rooms between patients and at end of clinical session; preparing patient charts with proper forms; pulls and files patient charts and lab work, and handling routine cash flow and office procedures.
- Works with Center Manager and other staff to facilitate patient flow during clinical sessions.
- Ensures a safe and effective clinic environment (equipment, supplies, etc.):
- Ensures adequate supplies are stocked in exam rooms & laboratory; assists with inventory monitoring and ordering supplies.
- Assists in emergency situations, as trained, and when needed.
- Participates in quality and risk management improvement activities in keeping with OSHA, CLIA, Agency Medical Standards and Guidelines (MSGs), SecuReach, and other required activities.
- Participates in the Affiliate’s efforts related to revenue cycle, which include but are not limited to:
- Coding properly; achieving goals for productivity; meeting or exceeding revenue targets; and expense management as budgeted.
- Demonstrates commitment to established Workplace Values: Trustworthy; Effective Communication:
- Works collaboratively with all team members to create a great workplace:
- Provides support to patients by assisting during examinations, refers complex medical/social history findings to nurse or clinician, assists clinical staff in follow-up of abnormal findings and reinforces clinician instructions.
- Participates in monthly staff and other meetings and attends in-service sessions.
- Participates in all training and education requirements to stay current in:
- Daily tasks, license requirements (if appropriate), technology trainings (ex: NextGen, SecuReach, etc.) updates in MSGs, required trainings (ex: CAL, policy reviews, etc.), and others as appropriate.
- Performs other duties as assigned in support of mission and as required to ensure delivery of consistent high quality services.
- Commitment and demonstration of excellent internal and external customer service.
- Attention to detail; ability to follow processes and procedures from beginning to end.
- Recognized excellence in interpersonal and relationship building skills.
- Ability to work collaboratively with staff throughout the agency to effect change.
- Strong operational and organizational skills; ability to balance priorities, make effective decisions, and contribute as a team player within the organization.
- Excellent written and verbal communication skills. Able to communicate information in an organized and clear manner.
- Able to demonstrate behaviors that represent the Affiliate’s Workplace Values.
- Able to maintain and demonstrate strict confidentiality of all information.
- Entrepreneurial spirit, intellectual curiosity, high energy, positive attitude and diplomatic.
- Commitment to reflect quality assurance and risk management in daily tasks.
- Has computer skills and ability to learn/operate software programs.
- Maintains professional appearance and demonstrates professional attitude at all times.
- Ability to work flexible schedules and maintain punctual attendance.
- Able to work under pressure, remain calm, prioritize, and meet deadlines.
- Ability to relate to diverse communities.
- Ability to remain open and non-judgmental towards colleagues and customers.
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