Guest Relations / Receptionist
Job Description
Job Description
The GRS supports the all departments by providing excellent customer relations support, promptly handling calls, assist with basic questions, and providing an awesome customer experience.
What You Do
- Maintain confidentiality of company and customer information at all times
- Clear, friendly voice along with a professional demeanor
- Welcomes visitors by greeting them in person or on the phone in a friendly and professional manner.
- Answer incoming calls, transfer calls and/or take messages
- Enter and maintain vehicle inventory information and keys into authorized systems
- Provide the customer with motor vehicle documents
- Maintain and keep tidy customer areas
- Keep fresh complimentary snacks and beverages for customers when necessary
- Attending to customers that may be waiting
Who You Are
- People Person
- Outgoing personality
- 6 months of relevant work experience in customer service, receptionist/front desk, administrative role.
- Excellent communication skills
- Team Player
- Professional presentation
BENEFITS - Include wellness coverage, optional benefits, income protection, such as:
- Medical, Dental and Vision Plans
- Vacation Time
- Personal Time
- Short and Long Term Disability
- Life Insurance
- Vehicle Purchase Discounts
- Wellness Initiatives
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