Office Services / Reception Specialist
- Education: High School Diploma, GED, or equivalent experience required.
- Experience: Entry-level friendly! Less than one year of related experience is required.
- Tech-Savvy: Very good computer skills and technical knowledge.
- Soft Skills: communication abilities, a heavy focus on customer satisfaction, and the ability to multitask and prioritize deadines.
- Independence: Ability to work efficiently with minimal supervision.
- Flexibility: Willingness to work overtime (OT) as needed and comply with all specific customer policies and protocols.
- Security clearance: Must be willing to take all necessary steps to obtain security or other clearances required to enter client premises.
- Lift up to 50 lbs.
- Spend extended periods of time standing, walking, bending, reaching, and pulling.
shift: First
work hours: 8 AM - 5 PM
education: High School Responsibilities What You Will Do Core Operations & Customer Service:
- Act as the primary point of contact, reviewing and responding promptly to management and client requests via email, phone, text, and in person.
- Proactively inform supervisors of any potential problems or customer concerns.
- Help build and maintain the Site Procedure Guide to ensure all account processes are accurately recorded.
- Attend cross-functional training sessions to seamlessly step in and provide coverage when the team is short-staffed.
- Perform general front-office duties: greet visitors, answer phones, take messages, and schedule conference rooms.
- Ensure meetings run flawlessly by setting up food and beverages and responding to immediate customer requests.
- Manage incoming deliveries and perform basic data entry.
- Handle light copy/binding tasks and basic copier maintenance as needed.
- Manage outgoing packages, materials, and products while verifying and maintaining accurate shipment records.
- Operate standard shipping/receiving equipment and maintain inventory levels.
- Microsoft Office (1 year of experience is required)
- Verbal Communication (1 year of experience is required)
- Written Communication (1 year of experience is required)
- Maintaining Calendars (1 year of experience is preferred)
- Mail Distribution (1 year of experience is required)
- Customer Service (1 year of experience is required)
- Office Support (1 year of experience is required)
- Years of experience: 1 year
- Experience level: Entry Level
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.
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