Front End - Team Leader - Store Manager
Job Description
Job Description
☀️ Start your career with Sunny, today! ☀️
Sunny Team Members make shopping at Sunny a fun and unique experience for adults. We are committed to serving our guests in a clean, unparalleled environment with fresh and new products, education and safety, all in a fun, relaxed atmosphere.
Core Responsibilities:
• Acknowledge and greet every guest with friendliness, respect and willingness to serve.
• Understand and operate point-of-sale software.
• Demonstrate consistency at the register and communicate with clarity and positivity.
• Have good working knowledge of our offerings and be eager to understand best practices and uses of all new products.
• Eagerness to think "outside the box" to create additional value for guests during promotional periods.
• Enforce zero tolerance policy to eliminate access of adult products to be browsed/purchased by minors at all times.
• Understand and operate at the front end in correspondence with the Sunny Team Member Handbook.
• Build rapport with guests by helping them explore our offerings while ensuring satisfaction with each visit.
• Communicate guest's concerns, store supply, product, and other pertinent matters to Store Manager or Administrator during all shifts.
• Manage daily store inventory levels and displays.
• Communicate daily with Team Members on various smart phone apps to maintain excellent store appearance, inventory metrics, and troubleshooting matters.
• Maintain accurate register till levels and counts.
• Stay current with knowledge of point-of-sale system as well as being able to operate cash register for regular transactions.
• Willingness to occasionally research, test and/or sample products.
Sunny Team Members are required to use smart phone apps to:
• Communicate effectively with Sunny Team Members and Sunny Administrators
• Receive bulletins and updates
• Initiate and assist in continued work and on-going projects
• Become familiar with all products and inventory
• Manage schedule and shifts
• Understand payroll and benefits
Education and additional requirements:
• Must be at least 21 years of age
• GED/High School Diploma
• Must have and maintain reliable transportation.
• Able to work at fast pace with accuracy and focus.
• Be able to lift boxes of up to 30lbs
• Practice good hygiene
• Maintain a clean and neat appearance
• Be punctual and consistent
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