Front Desk Agent

Job Description

Job Description

Job Title: Front Desk Agent

Location: Springhill Suites by Marriott, Woodbridge, NJ

Company: Marriott Hotels

Job Type: Full-Time / Part-Time

Shifts Available: Morning, Evening, Weekends, and Holiday.

Join the Marriott Family at SpringHill Suites Woodbridge!

Are you passionate about delivering exceptional guest service? At SpringHill Suites Woodbridge, we believe in welcoming our guests with genuine hospitality and a smile. As a Front Desk Agent, you’ll be the face of our hotel, creating a positive first impression and ensuring a seamless check-in/check-out experience. Legal Status & Work authorization Required.

What You’ll Do:

• Greet and assist guests with check-in/check-out processes
• Handle guest inquiries with professionalism and warmth
• Manage room reservations and process payments accurately
• Provide information about hotel services, amenities, and local attractions
• Coordinate with housekeeping and maintenance to meet guest needs
• Uphold Marriott’s brand standards and service excellence
• Maintain a clean and organized front desk environment
• Resolve guest concerns quickly and effectively

What We’re Looking For:

• Previous hotel or customer service experience preferred
• Excellent communication and interpersonal skills
• Ability to multitask and stay calm under pressure.
• Basic computer skills; knowledge of PMS (e.g., Fosse) is a plus
• Reliable, punctual, and detail-oriented
• Flexible availability, including weekends and holidays
• A welcoming attitude and a passion for guest satisfaction

Ready to Start Your Journey With Us?

If you thrive in a hospitality setting and want to be part of a global brand that values people first, apply now to join our team at Springhill Suites Woodbridge!

Send us your resume on [email protected].