Customer Experience Coordinator (JACKSON)
You cant put a price tag on the fun youll have working on our retail team. From selling candy and capes to restocking T-shirts and treasures, youll take home the perfect souvenir: a summer full of valuable customer service and priceless experiences.
Responsibilities:
- Greet and ask guests about their favorite ride as they enter your store or approach your register.
- Offer suggestions to help souvenir-seeking guests find their perfect keepsake.
- Tell shoppers about add-on accessories and Shopping Passes to raise sales.
- Re-stock bins, shelves, fixtures, and displays full with the newest and coolest merchandise.
- Operate Point of Sale (POS) registers, receiving money and returning proper change.
- Check in shipments of new merchandise.
- Keep aisles, countertops, and displays clean and looking great.
- Ring up everything from ride photos to apparel to action figures and homemade fudge.
- Take front gate photos and character meet-and-greet pictures (when applicable).
- Be on alert for store security and loss prevention.
- Must be 15 years or older at this time.
- Basic computer literacy and ability to handle cash accurately.
- Must be able to stand, walk, stoop, bend, and reach throughout your shift.
- Excellent customer service and verbal communication skills.
- Must be able to read and understand English.
- Able to work a flexible schedule, including weekends and holidays.
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