Unit Clerk

Job Title: Unit Clerk

Location: Main Hospital - New Brunswick

Department Name: Observation Unit

Req #: 0000210002

Status: Hourly

Shift: Night

Pay Range: $16.00 - $16.00 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Job Overview:

Performs clerical and receptionist functions for the unit, in accordance with Robert Wood Johnson University Hospital policies and procedures, answers inquiries of a general nature by nursing staff, physicians, patients and families, and carries out principles of positive guest relations.

Qualifications:

Required:

• High school diploma
• Clerical experience

Preferred:

• Previous customer service and/or MD order entry experience
• Proficient in the use of Microsoft applications, such as MS Word and Excel
• Knowledge of Medical terminology
• Must be flexible with time and able to work with a very diverse employee and patient populations

Scheduling Requirements:

• Night Shift, 7:00pm-7:00am
• Rotating weekends and holidays required
• Part-Time, 36 hours per week

Essential Functions:

• Performs the following receptionist functions for the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures: Answering the telephone within 4 rings professionally, Answering the call bell via intercom system professionally, activating the paging system for both routine and emergency use, Coordinating patient admissions, transfers and discharges with other departments, and carries out the principles of positive guest relations
• Demonstrates the ability to perform clerical functions required on the nursing unit in accordance with Robert Wood Johnson University Hospital policies and procedures by competently utilizing the TDS computer system for the following purposes: written order entry, report retrieval, census updates related to admissions, transfers and discharges, as well as documenting and updating patient allergies, conditions transport and diet
• Demonstrates the ability to accept and schedule appointments for patients, photocopy medical records per policy and maintain a log of the unit's activity
• Follows Robert Wood Johnson University Hospital policies and procedures related to dress code, reporting to work on time, adhering to mandatory annual training requirements, attending Unit Clerk meetings, use of appropriate ID badge, and patient confidentiality
• Applies the knowledge and skills necessary as they relate to the patient population served on his/her assigned unit
• Demonstrates good communication and customer service skills as they relate to the patient population served
• Demonstrate an awareness of patient safety initiatives at RWJUH, including but not limited to: The current National Patient Safety Goals, Federal, state and voluntary regulatory standards, Unit or departmental specific safety initiatives
• Participate in the Infection Prevention and at least one other patient safety initiative while exhibiting an understanding of and compliance with RWJUH protocols, policies and procedures
• Demonstrates proper handwashing techniques and participation in unit or department-specific infection prevention projects
• Handwritten information is readable when assessed
• Adheres to the current RWJUH Prohibited Abbreviations, Acronyms and Symbol listing
• Reports errors, high risk events and near-misses to his/her immediate supervisor for proper follow-up
• Completion of online patient safety educational program with a score of 80 or higher
• Demonstrates understanding of information communicated through newsletters, bulletin boards, and memos

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to:

• Paid Time Off including Vacation, Holidays, and Sick Time
• Retirement Plans
• Medical and Prescription Drug Insurance
• Dental and Vision Insurance
• Disability and Life Insurance
• Paid Parental Leave
• Tuition Reimbursement
• Student Loan Planning Support
• Flexible Spending Accounts
• Wellness Programs
• Voluntary Benefits (e.g., Pet Insurance)
• Community and Volunteer Opportunities
• Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon
• ….and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

Equal Opportunity Employer

RWJBarnabas Health is an Equal Opportunity Employer