Ticket Sales Associate
- Prospect and qualify new ticket sales leads through cold calls, networking, referrals, and community outreach.
- Build and maintain relationships with community organizations, schools, and small businesses.
- Schedule and conduct meetings with key decision-makers to promote ticket packages and group experiences.
- Assist in planning, promoting, and executing group and theme nights to enhance the fan experience.
- Achieve and exceed weekly, monthly, and seasonal sales and activity goals.
- Support ticket sales initiatives on game days, including fan engagement and client servicing.
- Maintain accurate and detailed records in the organization’s CRM system.
- Deliver exceptional customer service and follow up with clients to ensure satisfaction and retention.
- Collaborate with internal teams to enhance sales strategies and community outreach programs.
- Represent the Cosmos brand professionally at all events and appearances.
- Bilingual strongly preferred (Spanish, Arabic, or Bengali highly valued; other languages welcome).
- Deep ties to the Paterson and North Jersey community preferred.
- Outgoing, personable, and comfortable engaging with individuals and groups in person and over the phone.
- Strong communication, presentation, and relationship-building skills.
- Passion for soccer, sports business, and community engagement.
- Reliable, punctual, and able to work flexible hours including evenings, weekends, and game days.
- Comfortable working in outdoor environments and standing for extended periods.
- Ability to lift up to 25 lbs (e.g., event setup materials).
- Previous sales or customer service experience preferred but not required.
- Proficiency in Microsoft Office (Word, Excel, Outlook); experience with CRM or ticketing software is a plus.
- Highly motivated self-starter with a team-first attitude and strong work ethic.
- Hourly Rate: $20.00
- Hours: 25–29 per week (on site)
- Schedule: Flexible; includes weekends, evenings, and game days
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