Customer Service Representative

Our client is a well-known food manufacturer with plants in NY and NJ. Due to growth, seeking a Customer Service Representative to join the Supply Chain team. Primary duties include: + Enter and confirm all customer orders. + Respond to customer inquiries about our products, and receive, document and resolve any customer complaints + The incumbent for this role will be well-trained in the company's customer service policies and product lines, which are critical for offering quick and accurate assistance to customers. Position reports to Director of Supply Chain. Ideal candidates for Customer Service Representative will possess the following: + Associates degree + 3+ years experience in a customer service / high-call volume setting + Experience with CRM & ERP systems + Bi-lingual English/Spanish a plus Salary up to $75,000/yr. Benefits include medical, dental, vision, 401k, FSA, etc. **Pay Details:** $65,000.00 to $75,000.00 per year Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.