MSP Field Engineer
- Field Work in the NJ/PA/NYC area. Will report to the Florham Park office when not in the field.
- Must have a reliable car. IRS mileage reimbursement.
- Experience working independently while collaborating with other technical staff as necessary.
- Willingness to take ownership of issues and take initiative.
- Ability to follow internal procedures and document tickets and time daily in our PSA and documentation platform.
- Excellent written, verbal and interpersonal skills are a must.
- Commit to continuous education, certification and self-improvement.
- We prioritize candidates who align with the company's core values and beliefs and creating a team that works well together and contributes positively to the overall culture.
- 3 + years of RECENT professional MSP FIELD experience in supporting the following: (MSP/VAR or IT consulting firm highly preferred)
- PC Migration and Deployments (Copy profiles, data, etc.)
- Windows Desktop OS troubleshooting
- Mid Level experience with Server administration and troubleshooting
- Office 365 Experience (Basic Administration and troubleshooting)
- Networking connectivity & related equipment
- Corporate Firewalls (We standardize on SonicWall)
- Backup Technologies such as Datto
- Experience with ConnectWise,Automate or similar products is highly preferred
- Meets all assigned technical training goals.
Must live within 25 miles of Florham Park, NJ Salary: $60,000.00 - $65,000.00 per year DOE. References will be required after initial interview. Benefits:
- 401(k)
- 100% Dental insurance for employee
- 100% Health insurance for employee
- Short /Long Term Disability
- Life Insurance
- Paid time off
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