Remote - Inside Sales Representative

Requisition I D : 896578 
Store #:  E01087 Selling - New York Dist 10 FIELD 
Position : Full-Time 
Total Rewards:  Benefits/Incentive Information

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTION

The District Sales Development Consultant (DSDC) works with Account Executives to achieve District performance goals. The role is jointly responsible for sales revenues, superior customer relations and engaging more customers in key strategic initiatives. Deliverables include new customer prospecting and acquisition, growth of ECP’s business and loyalty through branded products, marketing strategies, service excellence and technical superiority. They will use corporate applications to document, plan, monitor, and meet sales objectives. The DSDC will develop strong virtual relationships with Account Executives, Brand Specialists, Initiatives team, and lab customer service to ensure successful customer relations. This person will consistently achieve established sales goals, managed care optimization and practice growth. The DSDC must communicate on an ongoing basis with their DSM regarding personal development, sales results, and action plans leveraging knowledge they gain through 1-1s, call-ins, and other communications.  

MAJOR DUTIES AND RESPONSIBILITIES

• Works collaboratively with their Account Executive partners to monitor and analyze changes in the market, competitor activity and customer base, and adjusts sales tactics
• Prospect and qualify new customers and partner internally to build an acquisition strategy
• Drive engagement in key initiatives through virtual product trainings, educational presentations, managed care trainings with focus on specific account types
• Partner with Specialists to drive Essilor branded growth, training opportunities, and influence with current initiatives
• Reviews cycle plan, market conditions, Essilor KPIs and customer needs with DSM to plan sales strategy and refine call schedules (Build strategy for all account types, Create in-depth strategy for key accounts)
• Partners with lab virtually, to identify account opportunities and adjust call schedules and business plans
• Utilizes Brand Sales strategy to develop trusted partnerships with ECPS to grow branded product sales and overall business
• Determines customer needs and positions Essilor premium branded products, programs & services to effectively meet customer needs
• Uses tools and software effectively to manage District accounts (SFDC, QLIK, PFM, etc)
• Uses consultative selling approach with customers to drive immediate sales and long-term business
• Varies selling approach based on segmentation, audience and ECPs’ business approach
• Anticipates and addresses customer needs and issues proactively, resolves customer issues in a timely manner and uses the opportunity to build a stronger relationship. Partners with lab when addressing customer needs while maintaining a professional Essilor image
• Demonstrates an obsession for customer service through customer involvement
• Uses Virtual District Meetings, 1-1 calls, and the annual review process to identify professional needs and develop skills
• Completes requested tasks effectively from management and corporate office in a timely manner

BASIC QUALIFICATIONS

• Bachelor’s degree
• Independent contributor who can work well in a team
• Flexible & adaptable, with demonstrated computer & presentation skills
• Customer service orientated
• Travel approximately 10%

PREFERRED QUALIFICATIONS

• 1-4 years Inside/Remote sales
• Customer service experience and/or client relations

Pay Range: 55,899.58 - 86,806.60 

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [email protected] .

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.