Program and Implementation Lead, Global Services HR
- Lead cross-functional GS HR programs requiring orchestration across functions and geographies.
- Influence sponsors and stakeholders on program scope, resource commitments, risk management, and trade-offs to maximize value.
- Own end-to-end program integration and track progress against time, cost, and benefits targets.
- Identify, align, and manage critical interdependencies with other strategic initiatives.
- Create cross-functional execution plans and secure business alignment on timelines and resources.
- Partner with change management and communications to ensure stakeholder readiness and adoption.
- Guide PMO resources and functional workstreams to robust project management, risk/interdependency management, and adherence to the program governance model.
- Lead communications and engagement on program health with Sponsors and key stakeholders; manage trade-offs and escalations.
- Provide day-to-day guidance to the core team, exemplify servant leadership, foster an inclusive, multi-cultural, high-performance culture, and develop a strong pipeline of global leaders (direct and indirect reports).
- Conduct ongoing program effectiveness assessments and embed continuous improvement into program reviews.
- Influence sponsors and stakeholders on scope, value, resource needs, and risk management.
- Deliver cross-functional programs with robust governance, integrated planning, and disciplined execution.
- Ensure end-to-end program integration and timely value realization, aligning with GSHR strategic aims.
- Develop strategic roadmaps with clear interdependencies and drive alignment across functions and regions.
- Lead PMO governance, risk management, and interdependency tracking; maintain transparent program health reporting.
- Drive change management initiatives with partners in communications; tailor messaging to diverse audiences.
- Model and coach leadership in a matrixed environment; promote collaboration, inclusion, and high performance.
- Education: Undergraduate degree required; advanced degree in science, business, engineering, or organizational management preferred.
- Experience: Minimum of 8years of program design and execution experience, including 7–8 years of direct and indirect people management. Must be able to work effectively across U.S. time zones.
- Global / Matrix Leadership: Proven ability to lead large-scale, cross-functional programs in a matrixed environment with multi-regional stakeholders.
- Financial Acumen: Strong budget/resource management skills and ability to deliver on value realization targets.
- Analytical & Strategic Thinking: Excellent problem-solving, analytical capabilities, and ability to navigate ambiguity.
- Communication: Exceptional written and verbal communication; able to tailor messages for diverse audiences; strong facilitation and presentation skills.
- Change Management: Experience in leading change initiatives and working with change management and communications teams.
- People Development: Track record of developing high-performing teams and cultivating leadership across a global organization.
- Multicultural fluency and experience working across diverse geographies (e.g., Europe, Americas, Asia-Pacific).
- Time Zone Availability: The role must work U.S. time zones
- Advanced degree in management-related fields.
- Experience in Global Services HR or large-scale HR transformations.
- Deep understanding of HR processes, technology enablement, and capability development.
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