Restaurant General Manager- Rooftop

Job Description

Job Description

Job Title: Restaurant General Manager
Location: Hackensack, NJ
Job Type: Full-Time

We are seeking a highly skilled and experienced Restaurant General Manager to lead a premier, upscale dining operation in Hackensack, NJ. The ideal candidate will have a strong background in managing high-end restaurants, a passion for hospitality, and a proven ability to drive operational excellence while delivering exceptional guest experiences. This is a dynamic, hands-on leadership role that requires an individual with excellent organizational, financial, and team-building skills.

Key Responsibilities:

• Overall Restaurant Operations: Oversee the daily operations of the restaurant, ensuring a seamless, high-quality dining experience for guests while maintaining smooth and efficient operations across all departments

• Staff Leadership & Development: Lead, mentor, and motivate a diverse team of managers, front-of-house staff, and back-of-house employees. Foster a positive, collaborative, and high-performance culture that encourages growth, development, and exceptional service standards

• Financial Management: Manage the restaurant’s P&L, including labor costs, food and beverage inventory, and overall expenses. Implement cost control measures to ensure profitability while maintaining exceptional quality

• Guest Experience: Ensure every guest receives a top-tier dining experience, handling any guest feedback or complaints professionally and promptly. Develop strategies to enhance guest satisfaction and loyalty

• Training & Performance Evaluation: Oversee the recruitment, training, and performance evaluations of staff, ensuring all team members meet company standards and deliver on the restaurant’s brand promise

• Operational Efficiency: Continuously evaluate and improve operational systems, processes, and workflows to enhance efficiency, reduce waste, and optimize resource use

• Marketing & Community Engagement: Collaborate with the marketing team to develop and implement promotional strategies to increase brand awareness, drive traffic, and generate sales

• Health & Safety Compliance: Ensure compliance with all health, safety, and sanitation regulations, creating a safe environment for both guests and staff

• Financial Reporting: Prepare and analyze weekly and monthly reports on financial performance, making adjustments as necessary to meet business goals

• Event Management: Oversee special events, private parties, and catering services, ensuring flawless execution and a memorable guest experience

Qualifications:

• 5+ years of restaurant management experience, with at least 2+ years in a General Manager or senior management role at an upscale or fine dining establishment

• Proven ability to manage and inspire large teams in a high-pressure, fast-paced environment

• Strong understanding of financial management, including budgeting, P&L analysis, and cost control

• Excellent communication, interpersonal, and leadership skills with a customer-focused mindset

• Experience with restaurant management software and POS systems

• Ability to analyze operational data and make strategic decisions to improve efficiency and profitability

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively

• Knowledge of local health and safety regulations and food safety standards

• A passion for hospitality and delivering outstanding dining experiences

• Flexibility to work evenings, weekends, and holidays as needed

What We Offer:

• Competitive salary and performance-based bonuses

• Health, dental, and vision benefits

• Paid time off and holiday pay

• Employee discounts on food and dining experiences

• Opportunities for career advancement and professional growth

• A vibrant, collaborative work environment where creativity and leadership are encouraged

If you are a results-driven leader with a passion for hospitality and are ready to take on a key role in a prestigious dining establishment, email your resume today to schedule an interview!