Director, Ticket Sales
- Oversee the Philadelphia 76ers’ new business ticketing strategy, with a primary focus on driving revenue growth across full season memberships, premium hospitality products, and partial plan offerings.
- Provide leadership and oversight for manager-level leaders and their respective sales teams, ensuring alignment to organizational goals, performance standards, and revenue targets.
- Lead the strategy and execution of recruiting, hiring, onboarding, training, and professional development for the Philadelphia 76ers’ new business sales organization.
- Develop and execute comprehensive new business acquisition strategies, including lead generation, outbound sales initiatives, pipeline management, and conversion optimization.
- Serve as the primary strategy and execution lead for sales technology implementation, overseeing the evaluation, rollout, adoption, and optimization of sales tools and platforms within the sales organization.
- Lead, motivate, develop, and retain new business sales staff, building a strong pipeline of future leaders within HBSE.
- Monitor, manage, and evaluate team performance on an ongoing basis; establish and communicate clear revenue, activity, and training goals, and provide consistent coaching and feedback.
- Build and maintain strong cross-functional relationships with internal departments including Marketing, CRM & Analytics, Basketball Operations, Game Operations, Guest Services, and Community Impact.
- Resolve customer seating issues and concerns related to new business ticket sales in a timely and professional manner.
- Perform additional duties as assigned.
- 4+ years of sales experience, with a consistent track record of achieving or exceeding sales goals and revenue targets.
- 2+ years of direct sales management experience, including oversight of multiple team members; experience leading a department and people leaders is preferred.
- Bachelor’s degree in Business, Management, Sales, Sport Management, or a related field preferred.
- Proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Experience with Ticketmaster Archtics or similar ticketing platforms preferred.
- Experience with Salesforce CRM preferred.
- Experience with sales engagement technology platforms such as Salesloft, Outreach, WolfCycle, Conversica, ZoomInfo, Attend, or similar tools.
- Highly organized, creative, enthusiastic, and analytical, with excellent interpersonal, communication, and leadership skills.
- Travel Requirements: May be required to travel occasionally, including between HBSE’s various offices; trips may require air travel and/or overnight stay.
- Work Environment: This position generally requires that work primarily be performed from the 76ers’ office in Camden, NJ, and requires attendance at events taking place at the Xfinity Mobile Arena in Philadelphia, PA.
- Physical Requirements: Must be able to lift and carry up to 30 pounds
- Medical/Dental/Vision/Flexible Spending Accounts
- Pretax Transportation Benefit
- Generous Parental Leave policies
- 401K (with a company match after 1 year of service)
- Generous Paid Time Off policies
- 13 Paid Holidays
- ½ Day Summer Fridays
- Complimentary or Discounted Sports & Concert Tickets
- On Site Fitness Rooms
- Other League & Partner Discounts
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