ServiceNow Architect - HRSD
Our client, a global Healthcare organization, are hiring a Secret Cleared ServiceNow Architect with experience in HRSD (Human Resources Services Delivery), WSD (Workplace Service Delivery) and/or Legal Services Delivery (LSD) to support a government agency LSD implementation.
Responsibilities
Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform.
Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences.
Ensure compliance with relevant standards (e.g., FedRAMP, DoD IL-4/IL-5).
Collaborate with virtual functional teams and lead technical solution design sessions to achieve project goals and produce a variety of high-quality deliverables.
Contribute on multiple Agile engagements, utilizing the company’s methodology and tools to enhance project efficiency.
Demonstrate flexibility by delivering on a variety of project roles including documentation, testing and training.
Innovate and identify solutions that can be reused on future engagements.
Skillset
Active Secret Security Clearance or higher is required.
5 years of experience implementing ServiceNow.
Implementation experience and comprehensive understanding of HRSD.
Required Certifications: ServiceNow Certified System Administrator and ServiceNow Certified Implementation Specialist – HRSD
Demonstrated experience in at least one other area of ServiceNow, such as IRM, WSD, LSD or ITSM.
Minimum of Legal Services Delivery Essentials training completion with experience preferred with LSD implementation.
Preferred experience in enterprise legacy service workflows, including with contracts, privacy or HR issues, content review etc.
Additional ServiceNow certifications, such as ServiceNow Certified Application Developer, other platform CIS.
Strong proficiency in JavaScript and ServiceNow scripting
Experience with Government contracts and implementations is a plus.
47498
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