Director of Sales and Marketing

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

Join our amazing team at Hyatt Regency Morristown which is situated in the heart of downtown Morristown’s historical district near George Washington’s Headquarters, The Morris Museum, and Fosterfields Living Historical Farm. Our newly renovated hotel features 256 guestrooms including 50 spacious studio suites. With more than 31,000 square feet of revitalized meeting and banquet space, the hotel provides premier meeting experience in the Tri-State area.

What are additional benefits working at Hyatt Regency Morristown

• Complimentary hotel nights and discounts at Hyatt properties around the world
• Tuition Reimbursement, 401K with company match, Employee Stock Purchasing Plan
• Free parking/ free meals
• Paid Family Bonding Time & Adoption Assistance
• Paid Vacation, Sick days, New Child Leave, Holidays
• This position is bonus eligible

The Director of Sales & Marketing is a senior leadership role responsible for driving total hotel revenue through strategic sales, marketing, and revenue initiatives. This position serves as a key liaison between hotel leadership, Hyatt corporate partners, and ownership, providing strategic insight, transparent reporting, and commercial leadership to support asset performance and long-term value. This role leads the Sales, Events, and Marketing teams while partnering closely with the General Manager and Revenue Management to position Hyatt Regency Morristown as the market leader for corporate, group, social, and catering business.

The role requires a balanced understanding of local, regional, and key international feeder markets and leveraging their extensive network. They work with the GM and Corporate Teams to strategically plan and set overall business goals and create opportunities to keep the hotel and F&B venues current.

The DOSM has responsibility of the Sales and Marketing Budget/P&L, revenue forecasting, advertising, marketing, developing and writing business plans, and ownership meetings. The DOS is responsible for the supervision of sales managers, trainees, interns, and administrative staff. Additional responsibilities include the recruitment and hiring of sales staff, training, managing and coaching sales managers in their selling process in order to meet company goals and maximize hotel revenues.

The salary for this position is between $106,000 - $135,000 annually.

Key Responsibilities

Sales & Revenue Strategy

• Develop and execute comprehensive sales and marketing strategies to maximize transient, group, catering, and banquet revenue
• Drive market share growth across corporate, association, SMERF, and social segments
• Partner with Revenue Management to align pricing, forecasting, and demand strategies
• Lead weekly and monthly revenue, sales, and forecasting meetings

Leadership & Team Development

• Lead, mentor, and inspire the Sales, Events, and Marketing teams to achieve and exceed revenue goals
• Set clear performance expectations, conduct regular coaching, and support career development
• Foster a culture of accountability, collaboration, and Hyatt brand values

Marketing & Brand Positioning

• Oversee marketing initiatives including digital strategy, social media, advertising, public relations, and local partnerships
• Ensure brand standards are consistently upheld across all sales and marketing channels
• Leverage Hyatt systems and platforms to optimize visibility and conversion

Client & Community Engagement

• Build and maintain strong relationships with key corporate, group, and community partners
• Actively engage in local business, tourism, and community organizations to drive awareness and demand
• Participate in major sales calls, site inspections, and contract negotiations

Financial & Operational Excellence

• Develop and manage the Sales & Marketing budget, ensuring ROI-focused spending
• Analyze performance metrics, market trends, and competitive data to inform strategy
• Collaborate cross-functionally with Operations, Finance, and Catering to ensure seamless execution