Branch Administrative Support Assistant
- Oversees all aspects of general office coordination
- Maintains office/executive calendars
- Greets and interacts with company clients, vendors and guests
- Answers incoming telephone calls and directs to appropriate individual or documents a message
- Opens, sorts, and distributes incoming correspondence including mail, faxes, and emails
- Signs for and delivers UPS/FedEx deliveries
- Prepares correspondence for routine inquiries
- Performs general clerical duties including, but not limited to, copying, faxing, mailing and filing
- Files and retrieves organizational documents, records and reports
- Coordinates meetings including scheduling, agenda creation and other arrangements
- Conducts research, compiles data and prepares summary reports as necessary
- Creates/modifies documents using Microsoft Word, Excel, PowerPoint or other programs
- Attends organizational meetings and compiles minutes as required
- Makes travel arrangements for branch personnel and completes expense reports for branch leadership team
- Maintains office supply inventory
- Arranges for repair or maintenance of office equipment as needed
- Provides project support work as needed+
- All Caliber compensation will be paid in accordance with state and federal law, including Regulation Z of the Truth in Lending Act. Though this position requires a valid NMLS license, it is considered a non-loan originator position. If new employee does not hold a valid NMLS license at time of hire, the employee may not engage in activities of a loan originator, including: communicating directly with borrowers about credit qualification or loan terms, or discussing pricing concessions or other transaction-specific terms or conditions. All positions that require licensing will mandate that you complete all pre-requisite course work towards licensing, as well as confirm a date for taking the NMLS licensing exam(s), prior to your anticipated start date. The actual test date can be post hire, but the licensing process must be completed within your first thirty (30) days of employment. QUALIFICATIONS:
- High School Diploma or equivalent; some college preferred
- 2+ years of experience in general office responsibilities
- Knowledge of administrative and clerical procedures
- Knowledge of computer and relevant software applications including Microsoft Word, Excel and PowerPoint
- Strong customer service orientation
- Strong keyboarding skills
- Strong written, oral and interpersonal communication skills
- 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
- 9 Paid Holidays
- Casual Workplace
- Employee Engagement Activities
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match! - Employee Assistance Plan
- Performance-based Incentives
- Pet Insurance
- Advancement Opportunities
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
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