Director, Sales Operations

This role is a recognized operational leader who delivers large projects or processes with minimal oversight from their manager. Role will focus on building and implementing novel strategy and standards for short-term results and long-term sustained competitive advantage, and may manage experienced professionals who exercise latitude and independence in assignments.

Job Overview
Sales Enablement is a new function in Tech & Enterprise Enablement to connect the many moving parts of our products, investments, and GTM activities. The Director works directly with a diverse array of IQVIA stakeholders to drive transformational change of our business, and ensure we make and exceed our commercial commitments. A successful candidate will:

• Understand functional strategy, markets, and goals; and translates those into proactive plans to enable successful achievement of business results.
• Drive financial and operational support for the GMs and heads of Business Development in Tech & Enterprise Enablement on deal/proposal construction and pricing and pipeline management.

Drive and lead the effective implementation of operations initiatives such as next-generation customer mapping and relationship management, customer satisfaction programs, and capability / sales infrastructure projects.

• Supports opportunity pursuits and management, using our analytics tools to understand and synthesize frequent reports on various cycles, reporting progress and highlighting potential risks on opportunities.
• Proactively work to remove issues hindering the implementation of operations initiatives ensuring coordination between operations teams. They will also be responsible for coordinating operations activities with other functions including service, consulting, business lines and sales, as appropriate.

Additionally, the Director actively contributes to operations initiatives throughout the business making recommendations, highlighting how local issues should be addressed. As needed, they will provide analytical support and executive reports to the management teams on key potential issues and analysis and trends on specific areas.

Qualifications
This individual is passionate about the Life Sciences space, specifically in strategic planning, and has proven experience in translating customer requirements and market trends into compelling, winning solutions.

• Bachelor's Degree Req Master's Degree Pref
• 8-10 years of relevant experience
• In depth and long standing relationships with IQVIA commercial stakeholders, client companies or technology providers/partners, especially at a senior level.
• Deep expertise in one practice area, yet has demonstrated capabilities across multiple practice areas.
• Proven business development skills.
• Has broad knowledge of the industry.
• In-depth understanding of IQVIA data assets and IQVIA core offerings.
• Works willingly and effectively with others in and across the organization to accomplish team goals.
• Knowledge and understanding of the fundamental processes of business, their interaction and the impact of external/internal influences on decision making, growth and decline.
• Knowledge of consulting methods, tools and techniques, related to functional area.
• Knowledge and understanding of the marketplace and professional/trade associations key people and companies.
• Demonstrated strategic thinking and planning and change management skills.
• Excellent interpersonal and networking skills.
• Values people's opinions and encourages knowledge sharing.
• High level of energy, drive and enthusiasm.
• Able to manage complex relationships and juggle priorities.
• Ability to profitably price engagements.
• Has strong client relationship and influencing skills.

To be eligible for this position, you must reside in the same country where the job is located.

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

The potential base pay range for this role, when annualized, is $108,900.00 - $303,200.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.