Import Operations Manager (Ocean/Air)

Work Conditions
• Salary: $65,000- $85,000 (based on experience)
• Full time On-Site Employment
• Location: Secaucus, NJ
• Hours: M-F, 9AM to 6PM

Key Responsibilities
• Develop and maintain relationships with clients, strategic partners, and vendors as it aligns with strategic goals of organization
• Work closely with team members to identify, measure, and analyze KPIs and key metrics for
day-to-day operations to ensure efficient and timely completion of tasks
• Provide final approval for all contracts, agreements, and/or pricing related matters
• Key liaison for high-priority customers to resolve any issues
• Train new team members, conduct on-the-job shadow training, and continuously monitor
development of team members
• Monitor and maintain monthly and quarterly progress in line with organizational budgetary
plans
• Plan, monitor, and analyze daily and weekly operational import shipments with customer care
team and to minimize costs while maximizing output
• Conduct high-level resource planning and forecasting management decisions

Requirements
• Bachelor’s degree in Supply Chain, Logistics or related field
• 4+ years in freight forwarding, logistics, and/or supply chain
• 3-4 years of experience of working in multiple operational functions and principles, including,
finance, customer service, supply chain, operations (preferred)
• Excellent organizational, communication, and leadership skills
• 3+ years in conflict management and business negotiation processes
• Proficient in using Microsoft Office Suite (Word, Excel, Powerpoint)
• Strong people skills
• Speaks Korean

Company Benefits
• Health, Dental, Vision Insurance – 100% coverage for you and family
• Paid Time Off
• 401(K) with Company Match
• Free Daily Lunch Catering
• Annual performance-based incentives
• Certification Recognition Program
• Fitness Center Membership Subsidy Program