Pharmacy Shift Supervisor
Job Description
Job Description
Description:
Reports to: Production Manager/ Pharmacist in Charge
The Pharmacy Shift Supervisor oversees the work of a team of Pharmacy Technicians that assist Pharmacists with the dispensing of prescriptions
DISCLAIMER: The duties and responsibilities described are not a comprehensive list. Additional tasks may be assigned or the scope of the job may change as necessitated by business demands.
Responsibilities:
- Monitors daily technician workflow
- Determines priorities and assigns and regulates the routine work production performed by technicians
- Ensures all labels are printed
- Ensures all orders are packed and toted by following workflow monitor
- Expedites the processing of prescriptions by performing all duties necessary and allowable by law and policy both in preparation for pharmacist fill and upon pharmacist completion of dispensing duties
- Organizes workflow by route
- Communicates progress with supervising pharmacist
- Monitors daily schedules to ensure that quality, production and customer service standards are maintained
- Train and integrate new technicians
- Contributes to the production strategy by understanding the metric goals and how to achieve them
- Maintains thorough knowledge of department processes
- Responds quickly and practically to emergencies, crises, or unexpected issues during the shift
- Exhibits strong interpersonal and customer service skills
Requirements:
- Full understanding of pharmacy compliance and safety standards
- The ability to meet the physical demands of the job, such as standing for long periods of time
- Ability to multitask
- Leadership and management skills
- High School Diploma
- State Pharmacy Technician Registration or Licensure as Applicable
- CPhT preferred
- Ability to work second Shift
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