Marketing/Administrative Assistant
Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Flexible schedule
- Paid time off
- Company parties
- Health insurance
We are seeking a warm, organized, and motivated Marketing Assistant (30 hours per week) to assist with our outreach, family tours, and move-in process. This role is ideal for someone who enjoys connecting with families, guiding them through decision-making, and representing a mission-driven care environment. Key Responsibilities
- Serve as the primary point of contact for prospective residents and families
- Conduct in-person and virtual tours of the memory care home
- Build trust and rapport with families during the inquiry and decision process
- Coordinate and manage the move-in process from acceptance through resident arrival
- Maintain timely follow-up with leads and referral sources
- Build relationships with hospitals, physicians, senior advisors, and community partners
- Assist with marketing efforts such as events, outreach visits, and community presentations
- Track inquiries, tours, and move-ins using basic CRM or tracking tools
- Collaborate closely with leadership and care staff to ensure smooth transitions
- Experience in senior living, healthcare marketing, admissions, or related field preferred
- Strong interpersonal and communication skills
- Compassionate, patient, and family-oriented approach
- Comfortable discussing sensitive topics with empathy and professionalism
- Organized, detail-oriented, and able to manage multiple families at once
- ******Proficient with basic computer systems (email, spreadsheets, Google)******
- Ability to work occasional evenings or weekends for tours or events if necessary
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