Professional Services Coordinator
Job Description
Job Description
J.Knipper is looking for a FULL-TIME HYBRID new Professional Services Coordinator for 17/hour!
Shift: Monday/Friday : 8:30 AM - 5:00 PM - Somerset, NJ
POSITION SUMMARY:
Works under the direct supervision of the Account Manager and/or Program Manager and is responsible for day-to-day operations of assigned client programs at that tactical level. The Professional Services Coordinator works to provide daily support to the Professional Services Program Management team.
KEY RESPONSIBILITIES:
Program Management Responsibilities
- Generate work orders and reports.
- Assist in inventory reconciliation.
- Preparation of client reports.
- Process special client requests.
- Provide internal clients with email, fax, and phone support.
- Prepare samples for client approval.
- Monitor inventory levels and back-order situations.
- Set up job folders, filing, and records storage procedures.
- Complete other program management tasks as identified by the Program Manager or Account Manager.
Account Management Responsibilities
- Execute needed deliverables in a timely, efficient, and cost-effective manner providing the highest level of customer service.
People and Resource Management Responsibilities
- Maintain Resource Hours and accurately capture billable, non-billable, and overtime hours.
The above duties are meant to be representative of the position and not all-inclusive.
MINIMUM JOB REQUIREMENTS :
- Education/Training: An Associate degree is desirable.
- Business Experience: One - two years of work experience within an office environment. Experience within the pharmaceutical industry is highly desirable.
KNOWLEDGE, SKILLS & ABILITIES :
- Effective written and verbal communication skills.
- Customer Service Skills.
- Detail Oriented.
- Microsoft Office Skills with a strong working knowledge of Excel, and Word.
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