Complaints Investigator

Our client, a leading organization in the medical device industry, is seeking a dedicated Complaints Investigator to join their team. As a Complaints Investigator, you will be part of the Quality Assurance department supporting product safety and compliance initiatives. The ideal candidate will demonstrate strong analytical skills, attention to detail, and a proactive approach, which will align successfully within the organization. **Job Title:** Complaints Investigator ( 6 Months contract) **Location:** Wayne, NJ **Pay Range:** $40-45/hr **Shift: AM Shift** **What's the Job?** + Support the investigation of product complaints for medical devices manufactured by the organization. + Evaluate returned products and conduct root cause analyses to identify underlying issues. + Review risk assessments, Instructions for Use (IFU), trend data, and other relevant documentation. + Document findings clearly and accurately in complaint records, ensuring compliance with regulatory standards. + Collaborate with cross-functional teams including R&D, Manufacturing, Regulatory, and Customer Service to resolve issues effectively. **What's Needed?** + Ability to conduct engineering investigations and root cause analysis. + Strong attention to detail and organizational skills. + Excellent communication skills for documenting and collaborating with teams. + Knowledge of regulatory standards such as FDA 21 CFR Part 820 and ISO 13485 is preferred. + 3+ Years experience required **What's in it for me?** + Opportunity to work in a dynamic and impactful industry focused on healthcare innovation. + Gain valuable experience in regulatory compliance and quality assurance processes. + Be part of a collaborative team dedicated to product safety and excellence. + Competitive hourly pay rate with potential for future growth opportunities. + Supportive work environment that values diversity and inclusion. **Upon completion of waiting period associates are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Supplemental Life Insurance + Short Term Disability Insurance + 401(k) If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.