Product Delivery Manager - Trust & Security - Vice President

Job Description

Job Description
Bring your expertise to JPMorgan Chase and help keep our firm strong and resilient. As part of the Trust & Security organization, you will anticipate new and emerging risks and use your expert judgment to solve real-world challenges. Our culture in Risk Management and Compliance is all about thinking outside the box, challenging the status quo, and striving to be best-in-class. You will have the opportunity to shape technology solutions that drive strategic fraud risk initiatives and collaborate with talented teams across the firm. At Chase, your leadership and innovation will make a direct impact on our business and customers.

As a Vice President, Product Delivery Manager within Trust & Security, you will lead the planning, execution, and delivery of complex technology projects and programs within Trust and Security. You will work at the intersection of business and technology, transforming challenges into high-quality technical requirements and coordinating with delivery teams to ensure solutions meet business and customer needs. You will help centralize key cross-functional data and drive the development of shared services and intelligence to identify fraud faster. Your role will require both business and technical skills, as well as strong teamwork and leadership. You will guide colleagues and product teams to deliver exceptional results while promoting the values and culture of JPMorgan Chase.

Job Responsibilities
• Drive the planning, execution, and delivery of complex technology projects and programs, ensuring alignment with business objectives.
• Collaborate with cross-functional teams to define requirements, set priorities, and manage expectations.
• Develop detailed project plans, including scope, timelines, resource allocation, and risk management.
• Oversee day-to-day project activities, monitor progress, and ensure timely delivery of milestones.
• Proactively identify risks and develop mitigation strategies.
• Implement and refine project management methodologies and best practices.
• Provide regular status updates and executive summaries to stakeholders.
• Manage interdependencies between product releases and delivery teams.
• Lead product life cycle activities including discovery, ideation, strategic development, and requirements definition.
• Align product strategies with overall business goals and identify opportunities for growth.

Required Qualifications, Capabilities, and Skills
• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or related field.
• Minimum 5 years of experience in project/program management within a technology environment.
• Proven experience managing large, complex, and cross-functional technology projects or programs.
• Strong understanding of software development life cycles (SDLC), Agile, Scrum, or other methodologies.
• Excellent leadership, communication, and interpersonal skills.
• Ability to influence and drive consensus among diverse stakeholders.
• Strong analytical and problem-solving abilities.

Preferred Qualifications, Capabilities, and Skills
• PMP, Agile, or other relevant certifications.
• Familiarity with project management tools (e.g., Jira, Asana, MS Project).
• Experience working in a global or matrixed organization.

To be eligible for this position, you must be authorized to work in the United States. We do not offer employment-based immigration sponsorship for this position. JPMorgan Chase & Co. will not provide assistance or documentation for any other form of immigration sponsorship or benefit, including OPT or CPT.

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.