Operations Team Member
Job Description
Job Description
Benefits:
- Employee discounts
- Flexible schedule
- Training & development
Alpha Fit Club is an empowering circuit style group fitness class that maximizes fitness, builds confidence, and cultivates community. With 30+ locations and growing, it is the strongest group fitness community on the East Coast. If you thrive in a vibrant environment, have a knack for fostering community, and are ready to help take our Bergen County locations to the next level, we want to hear from you! Benefits/Perks
- Part of NJ's fastest growing fitness franchise
- Flexible Scheduling
- Access to facility
We are seeking a Operations Team Member to join the team at our successful gym! As an Operations Team Member, your goal is to increase membership numbers through member referrals, and walk-in visits. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness. Responsibilities
- Greet members, guests, and prospective members as they arrive at the gym
- Answer texting system and assist members
- Communicate with leads and potential members through texts, emails, and in-person exchanges
- Provide an excellent new customer experience
- Assist members with resolving any concerns or complaints
- Working closely with Director of Operations and team
- Attend to cleanliness of studio
- High school diploma/GED required
- Previous customer service or sales experience
- Proficient in MS Office and other computer programs
- Positive, motivating, and effective interpersonal communication skills
- Excellent organizational and time management skills
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