Territory Service Engineer
Job Description
Job Description
KEY RESPONSIBILITIES INCLUDE:
- Diagnose and troubleshoot equipment service issues
- Perform repairs, installations and preventive maintenance
- Offer technical support to customers via phone, email, or in-person service calls
- Build and maintain strong relationships with customers
- Provide basic training and maintenance tips to customers and customer's staff
- Organize and manage daily work assignments
- Respond promptly to customer requests
- Maintain accurate records and prepare reports following installations and service calls
- Overnight travel may be required
- Participate in on-going product training
- Able to lift 75lbs
- Must have excellent communication skills
EDUCATION AND EXPERIENCE:
- Associate's or Bachelor's degree in a relevant field (e.g., photonics, technology) or equivalent experience.
- Relevant experience in field service, technical support, or equipment maintenance.
- Valid driver's license and ability to travel within the assigned territory.
Company Description
Bell Ophthalmic Technology is an experienced, privately owned distributor of ophthalmic instruments and equipment. We supply and support eye care professionals and institutions throughout the US with world class instruments and excellent service. Our focus is ophthalmic lasers.
Company Description
Bell Ophthalmic Technology is an experienced, privately owned distributor of ophthalmic instruments and equipment. We supply and support eye care professionals and institutions throughout the US with world class instruments and excellent service. Our focus is ophthalmic lasers.
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