Office Administrator / Sales Support Specialist
Job Description
Job Description
A growing home services organization is seeking an Office Administrator / Sales Support Professional to join its team. This role is ideal for someone who enjoys customer interaction, thrives in a fast-paced environment, and is interested in building a career that can evolve into an outside sales position with significant earning potential.
What You'll Do
- Answer and direct incoming calls
- Serve as the first point of contact for customers
- Qualify and assign incoming service and sales leads
- Perform follow-up and quality assurance calls
- Coordinate schedules and maintain customer records
- Support the sales team with lead tracking and customer communication
- Assist with proposals, reporting, and general office administration
- Deliver an exceptional customer experience from first contact through project completion
What We're Looking For
- Administrative, customer service, office support, or inside sales experience
- Strong communication and relationship-building skills
- Professional phone presence
- Highly organized with strong attention to detail
- Comfortable multitasking in a fast-paced environment
- Proficiency with Microsoft Office and CRM systems
Growth Opportunity
This position is designed as a career path into a sales role. As you develop industry knowledge and gain experience, you'll have the opportunity to transition into a consultative sales position meeting with qualified customers and helping them identify the right solutions for their needs.
This is an outstanding opportunity for someone who wants to start in a key administrative position and grow into a rewarding sales career with a successful, employee-focused organization.
• At least 3 years of experience in administrative support, customer service, inside sales, or a similar office-based role.• Strong verbal and written communication skills with the ability to interact professionally with customers and internal teams.
• Excellent organizational skills and close attention to detail when handling records, documentation, and follow-up tasks.
• Proficiency with Microsoft Office and comfort learning and using company systems for data entry and tracking.
• Ability to balance multiple assignments, manage changing priorities, and remain effective in a busy work environment.
• Background in lead generation, lead development, order entry, or post-sales support is preferred.
• Interest in growing into a broader sales career over time while contributing to office and customer support functions.
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