Client Solutions Consultant

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

About your role:
A successful Client Solutions Consultant at Fiserv provides enterprise-level sales consultation to help clients realize value from integrated payments and financial technology solutions. You will collaborate with sales, product, and engineering teams to influence the enterprise innovation roadmap and ensure technical designs align to client outcomes and delivery capabilities. The role focuses on driving client success through solution design, technical leadership in pre-sales, and a smooth handoff to implementation teams.

What you’ll do:

• Partner with sales teams to support achievement of revenue targets while adhering to cost-of-sales objectives.
• Develop value-based proposals and technical architectures, documenting solution designs, implementation phases, and work streams.
• Facilitate technical discovery and validation meetings with clients and internal teams to confirm requirements and ensure a clear transition to delivery teams.
• Lead technical responses for RFI/RFP submissions, including prospect qualification, discovery, solution demonstrations, and detailed design proposals.
• Provide market and client feedback to Product Management and Technology to inform product improvements and roadmap priorities.
• Promote upsell and expansion opportunities within existing accounts and ensure customer success with deployed solutions.
• Maintain current knowledge of product roadmaps and effectively communicate capabilities and future plans to prospects and clients.

Experience you’ll need to have:

• 8+ years of experience in enterprise payments solution architecture and integration, including card and ACH implementations and ISO 20022 migrations.
• 8+ years of experience designing and implementing RESTful API integrations, OAuth/SAML identity flows, and middleware (e.g., MuleSoft, Dell Boomi).
• 6+ years of experience with cloud and SaaS platform deployments (AWS, Azure, or GCP) in production environments.
• 6+ years of experience working with CRM and sales platforms (Salesforce Sales Cloud, Service Cloud) to support pipeline management and opportunity handoff.
• 6+ years of experience producing technical RFI/RFP responses, solution demonstrations, and implementation plans for enterprise clients.
• 6+ years of equivalent combination of educational background, related experience, and/or military experience.

Experience that would be great to have:

• Bachelor’s degree in business, computer science, information systems, finance, or related field (or equivalent experience).
• Experience with payments processors, acquiring/issuing platforms, or gateway integrations (e.g., Fiserv solutions, Worldpay, First Data).
• Familiarity with data formats and standards such as ISO 20022 and NACHA file formats.
• Proven experience managing executive-level technical presentations and stakeholder communications.
• Prior involvement in product roadmap planning or voice-of-customer programs.

How you’ll work:

• This role requires the use of a computer and audio equipment.
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis.
• This role requires flexibility to work overtime, including weekends and holidays.
• This role requires frequent moving and/or carrying of materials weighing up to 50 pounds.
• This role requires the ability to stand for a majority of the shift; safely lift and/or carry up to 50 pounds; lift above your shoulders; and climb, squat, kneel, twist, push, and bend frequently during each shift.

Travel:

• Approximately 25-30% travel off-site or to other office locations is expected.

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers’ extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected] . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.