Human Resources and FOH Manager
- Leads and manages Restaurant's HR and Administrative Processes
- Leads recruitment efforts to attract top talent for the restaurant and conducts all interviews
- Lead person on Higherme online portal to post jobs, recommend boosting job postings on job listing websites (ie Indeed, etc), contact candidates, and schedule interviews. Lead person to facilitate fixing tech issues with higherme and applicants, or CFA Old Bridge
- Assists Directors in on-boarding new team members and ensures a 1st class orientation experience
- Assists Directors with training processes/procedures/tracking and growth plans/evaluations
- Helps coordinate and plan team member activities
- Keeps team members informed of restaurant communications and events
- Manages disciplinary issues and documentation
- Constantly assesses team morale through observation, surveys, and speaking with staff at all levels to increase retention and protect the brand
- Conduct competitive landscape analysis for wages and benefits versus other restaurants and retailers If Full-Time, then position also requires work in the Front of House (FOH) helping guests and the team on shifts.
- Associates Degree or Bachelor's Degree in Human Resources, or Business related field
- Previous Human Resource experience required, Familiar with local, state, and federal labor law regulations •Strong communication and interpersonal skills •Must display optimism and positive attitude •Exhibits servant leadership •Hospitality/Customer Service oriented
- Strong communication and interpersonal skills, Must display optimism and positive attitude, Exhibits servant leadership
- Hospitality/Customer Service oriented
- Passion for excellence
REQUIREMENTS
In our kitchens, we focus on fresh and simple ingredients. And we always have. Since the beginning, we've served chicken that is whole breast meat, with no added fillers or hormones, and we bread it by hand in our restaurants. Produce is delivered fresh to our kitchens several times a week. Salads are chopped and prepared fresh throughout the day. Whole lemons are freshly squeezed in our restaurants and combined with pure cane sugar and water (yep, that's all) to make Chick-fil-A Lemonade®. It may not be the easy way, but it's the only way we know.
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