WINTER: Guest Relations

Job Description

Job Description

Season:

Seasonal Winter December 2025- March 2026

Position Purpose:

Guest relations make the participants experience more organized. This includes determining parking, providing information for guests, and administering check- ins or check-outs on campus.

Qualifications:

• Must be 16 years of age or older.

Knowledge, Skills, and Abilities:

• Interpersonal and customer service skills
• Attentiveness and patience
• Ability to find the positive in any situation
• Must be punctual, reliable, able to follow instructions and work as part of a team.

Responsibilities:

• Administering check-ins and check-outs on the campus.
• Coordinating client/guest parking and traffic flow.
• Providing information to client/guest.
• Troubleshooting common issues.
• Escalating queries and concerns.

Work Environment & Physical Demands:

• Frequent sitting, standing, and walking for long periods of time.
• Will be required to climb stairs, walk up and down inclines and uneven terrain.
• Ability to work effectively in extreme cold weather conditions and in other inclement weather conditions.
• Must be able to work various shifts, including nights and weekends.
• While performing the duties of this job, the employee will frequently be exposed to outside weather conditions.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with this job. While performing the duties of this job, the employee will frequently be exposed to outside weather conditions. The employee may encounter extreme winter cold and blizzard conditions.

Company Mission

Winter4Kids exists to create healthy lifestyles and influence behaviors of youth through winter activities.  Better health and attitudes are the result of increased moderate to vigorous activity, nutritious food, and coaching.  Lives are changed, outlooks are brighter as each of our participants become better individuals through the mastery of snow and life skills.  Our youth use these experiences to explore and pursue new academic, life and sport opportunities.

Organizational Mission

At Winter4Kids, Welcoming, Empathy, Embracing and Belonging are our key values, and these values are part of everything we do and who we are. In our programs we focus on every young person developing better attitudes about their Self, Health, Opportunities, Mastery, and the Outdoors. In your time with Winter4Kids, you make a difference, saving and changing the lives of youth. And that’s just the beginning.

Working at Winter4Kids gives talented individuals the opportunity to change lives and strengthen communities. Whichever role you choose at Winter4Kids, you'll find satisfaction in knowing that your contributions are helping to support young people, improve health and well-being, inspire positive action and so much more. At Winter4Kids, you'll work alongside team members with diverse backgrounds, perspectives, and skill sets. You'll discover new ways to forge relationships, find your purpose and fuel your passion every day.

Hourly pay rate Up To: $18.13